Casi Godschalx
Summary
Dedicated and highly motivated professional with 14 years of diverse experience in administration, project coordination, customer service, and team leadership across various industries. Currently working as an Administration Officer in the lighting industry, with a solid background in case management, installation coordination, and trade quoting. Known for a strong work ethic and exceptional attention to detail, consistently delivering high-quality results. Eager to continue growing professionally and take on new challenges, while contributing to organisational success through strong organisational, communication, and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Trade Specialist
Lighting Collective
02.2021 - Current
- Prepared quote estimates from floor plans and architectural drawings for large-scale commercial lighting projects, that accounted to 75% of total sales, contributing to significant business growth whilst ensuring accurate pricing and material selection.
- Serve as the first point of contact, responding to all inquiries from Interior Designers, Architects, and Electrical Wholesalers, providing timely and professional assistance.
- Maintain and update the client database, ensuring accurate and up-to-date records for ongoing and future projects.
- Schedule and coordinate the delivery of orders, ensuring that packaging meets customer specifications and timelines are adhered to.
- Build and maintain strong relationships with key wholesale partners and contractors, ensuring long-term collaboration and repeat business.
- Drive sales through targeted market segments, focusing on large-scale commercial projects, generating new business opportunities.
- Advise clients on lighting solutions, assisting in product selection based on project needs, design specifications, and budget.
- Ensure customer satisfaction by resolving issues promptly and maintaining strong communication throughout the project lifecycle.
- Maintain accurate records using project management software, including tracking orders, inventory, and client data.
- Successfully won large, high-profit projects by leveraging strong market knowledge and client relationships to deliver tailored solutions.
Installation & Compliance Coordinator
Smart Energy
07.2016 - 01.2019
- Coordinated solar installations, ensuring all necessary resources were available for timely project completion.
- Liaised with installers and clients to ensure project specifications were met and compliance was maintained.
- Managed documentation related to installations, including contracts, project timelines, and customer information.
- Provided support to case management team, ensuring seamless communication and coordination between all stakeholders.
- Assisted with troubleshooting issues on-site, addressing customer concerns and ensuring high-quality service.
- Managed client cases for solar energy installations, ensuring compliance and satisfaction throughout the installation process.
- Worked closely with customers, installers, and suppliers to resolve issues, improve processes, and ensure smooth installations.
- Conducted thorough checks for compliance and quality assurance, maintaining high standards for installation.
- Managed and tracked project timelines, ensuring that installation deadlines were consistently met.
- Documented customer interactions and project status, providing updates to clients and internal teams as needed.
Sales Assistant Team Member
Alpha 60
03.2015 - 06.2016
- Provided customer service on the sales floor, helping customers find products, answer queries, and make purchasing decisions.
- Assisted with merchandising, store displays, and maintaining an organized and visually appealing sales environment.
- Supported inventory management and assisted in stock replenishment.
- Worked collaboratively with the team to ensure daily sales targets and store goals were met.
- Promoted sales and specials through effective communication with customers, contributing to increased sales performance.
Loan Origination Assistant
ME Bank
03.2013 - 02.2016
- Assisted loan officers with the origination and processing of loan applications, ensuring compliance with internal policies and regulatory standards.
- Conducted document checks, including verifying identification and conducting Veda credit checks.
- Supported clients through the loan application process, answering questions and ensuring that documentation was complete.
- Assisted with the transition from paper-based to digital systems, improving workflow and reducing errors.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Ensured that loan files were properly documented and that all necessary information was provided for approval.
Education
Bachelor of Science - Antarctic Science
University of Tasmania
TASHigh School Diploma -
Aquinas Catholic College
Gold Coast11-2009
Skills
- Project Management & Coordination
- Sales & Business Development
- Customer Service Excellence:
- Negotiation & Contract Management
- Problem Solving & Adaptability
- Data Management & CRM Software
- Time Management & Prioritisation
- Communication Skills:
- Technical Proficiency
- Price quoting expertise
- Advanced Microsoft Office Skills
Certification
- Current C-Class Driver’s License: Fully licensed to operate vehicles (manual) across all work-related sites.
- National Police Check
Timeline
Trade Specialist
Lighting Collective
02.2021 - Current
Installation & Compliance Coordinator
Smart Energy
07.2016 - 01.2019
Sales Assistant Team Member
Alpha 60
03.2015 - 06.2016
Loan Origination Assistant
ME Bank
03.2013 - 02.2016
Bachelor of Science - Antarctic Science
University of Tasmania
High School Diploma -
Aquinas Catholic College
Similar Profiles
Andrea DuignanAndrea Duignan
Office manager at Phos Lighting Limited t/a Aurora LightingOffice manager at Phos Lighting Limited t/a Aurora Lighting
David BagwellDavid Bagwell
Branch manager /Senior Outside Sales Representative at Tennessee Lighting Sales / JAW LightingBranch manager /Senior Outside Sales Representative at Tennessee Lighting Sales / JAW Lighting
Christine WilliamsChristine Williams
Customer Service Rep at Ephesus Sports Lighting (Cooper Lighting)Customer Service Rep at Ephesus Sports Lighting (Cooper Lighting)
Thuba NguyenThuba Nguyen
Trade Specialist at Ascensus Retirement ServicesTrade Specialist at Ascensus Retirement Services
Connor WoodrowConnor Woodrow
Trade Specialist at Bunnings WarehouseTrade Specialist at Bunnings Warehouse