Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
• First point of contact for the Department of Education and Training
• Providing high quality service to all state school teachers around QLD.
• Working with service now ticketing system.
• Responding to all client requests over the telephone.
• Heavily knowledgeable in trouble shooting techniques.
• Responding to all client requests either in person or over the telephone.
• Consistently interacting with new clientele.