Casius Paparoa
Redbank,QLD
Summary
Dynamic retail professional with abundant experience at Coles Supermarket, excelling in customer service and product knowledge. Proven ability to enhance the shopping experience through effective communication and teamwork. Skilled in inventory control and proficient with POS systems, consistently ensuring a clean and organized sales floor while demonstrating reliability and adaptability.
Overview
4
4
years of professional experience
Work History
Retail Worker
Coles Supermarket
04.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Knowledgeable about doing Ends and promotional displays.
- Splitting loads whether it's dairy or grocery efficiently.
- Receiving load experience.
- Leadership skills.
- Electric pallet jack license.
- Housekeeping skills.
- Pdt experience.
Education
High School Diploma -
Woodridge State Highschool
Woodridge, QLDSkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Stock replenishment
- Shipment receiving
- Product knowledge expertise
- Problem-solving
- Time management
- Workplace safety compliance
- Inventory control
- Loss prevention techniques
- Multitasking
- Effective communication
- Customer engagement
- Product restocking
- Friendly and helpful
- Reliable and responsible
- Adaptable and flexible
- Honest and dependable
- Team cooperation
- Decision-making
- Product knowledge
- Safety and cleanliness standards
- Store opening and closing
- Team leadership
- Ability to lift 40 pounds
- Register opening and closing
- Stockroom organization
Timeline
Retail Worker
Coles Supermarket
04.2021 - Current
High School Diploma -
Woodridge State Highschool
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