Casper Walcot
Winston Hills,NSW
Summary
Young and driven worker with recognised potential and proven expertise in staff supervision and development honed at McDonald's. Excelled in customer relations and barista training, enhancing service quality and operational efficiency. Demonstrated exceptional multitasking abilities at Pizza On Lomond, ensuring high-quality customer service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
McDonald's
Parramatta, NSW
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to ensure crew safety and maximum efficiency
- Controlled, co-ordinated and organised McCafe environment, while running bar and shift
- Completed McDonald's Barista Training Academy Course on Quality Coffee and Workflow and Capacity 19/05024
- Completed McDonald's Barista Training Academy Course on Quality Coffee 29/12//2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Crew Member
Pizza On Lomond
Baulkham Hills, NSW
03.2023 - 04.2023
- Worked front counter and over the phone of local Gelato and Pizzeria, providing quality customer service in a local intimate environment
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
Sydney Distance Education High School
Woolloomooloo, NSW12.2023
Skills
- Barista Experience
- Customer Relations
- Product and service knowledge
- Efficiency and Quality
- Staff Supervision
- Staff Training and Development
Australian Girls Choir
- 11 years experience of teamwork, musical skill and leadership responsibilties.
Timeline
Crew Member
Pizza On Lomond
03.2023 - 04.2023
Assistant Manager
McDonald's
08.2022 - Current
Sydney Distance Education High School