Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra AME

Hadfield,VIC

Summary

A highly driven and motivated singing teacher, business owner and creative. Bearing over 12 years experience as a singing teacher and developing some of Australia’s finest and upcoming talent. With a drive to grow and evolve professionally, this is well partnered with a constant desire to make a mark upon the Australian music industry by contributing to the music community in a positive manner. A strongly focused individual, paying attention to detail within one's work and who knows how to successfully balance professionalism while simultaneously being personable.

Overview

12
12
years of professional experience

Work History

Voice Tutor

Emmanuel College
Point Cook, VIC
02.2024 - Current
  • Teaching the study of voice through private tuition
  • Preparing students for VET music solo and group vocal examinations
  • Preparing students' repotoire for the annual school showcase
  • Scheduling weekly classes on a rotating roster
  • Teaching and adapting classes to the individual needs of each student and their abilities
  • Attending 'Music Discovery Night' and communicating in person with future parents and students of the school by providing them with information about the school's music program
  • Experience in using SEQTA
  • Recording students' attendance and reporting this back to the Music Director on a daily basis

Singing Teacher & Artist Developer

Cassandra Ame Artist Development
Prahran, VIC
01.2021 - Current
  • Educating and mentoring students in the study of voice over a variety of musical styles, through private and group lessons
  • Facilitating vocal ensemble performances
  • Preparing students for VCE vocal examinations
  • Facilitating vocal retreat days
  • Communicating the progress of students' lessons with parents
  • Preparing students and constructing vocal plans for international and national tours; 'Tones and I North America tour 2022,' 'Macklemore & Tones and I UK and Europe tour 2023' and ‘Past the Naked Eye 2023 tour’ RINI
  • Prepared 2023 Australian Idol winner Royston Noell for his 2024 EP release
  • Preparing students and workshopping songs for recording sessions
  • Preparing students for auditions
  • Vocal artistic production for recording sessions
  • Running and conducting song writing sessions
  • Faciliatating regular performance showcases
  • Scheduling of classes, workshops and performance events using the 'My Music Staff' program
  • Management of social media accounts
  • Business management and marketing
  • Working closely and building strong relationships with venues across Melbourne
  • Administrative tasks; organisation and maintenance of fees and accounts, emailing and graphic design for events
  • MC for events

Administrator

Goodyear Dunlop
Truganina , VIC
05.2023 - 04.2024
  • Processing of debit and credit reversals
  • Processing of commission delivery dockets
  • Navigating multiple systems on a daily basis including Excel, Word, SAP, COSTAR, ePortal, World Manager and Rapport
  • Creating new customer accounts for the business
  • Handling outbound business to business calls, to assist company owned stores and franchisees in system set up
  • Actioning tickets to resolve both store and internal issues
  • Closely working with management to integrate new stores into the business

Customer Sales and Service Representative

Goodyear Dunlop
Truganina, VIC
12.2020 - 05.2023
  • Providing exceptional customer service via phone and email
  • Driving sale conversions; focusing on booking customers into nationwide stores
  • Actioning and resolving customer queries in a timely and efficient manner
  • Establishing a strong rapport, developing and maintaining effective working relationships with internal and external customers
  • Performing post sales and other administrative tasks
  • Handling inbound and outbound calls both to the end user and business to business
  • Processing orders and bookings for multiple branches
  • Training, nurturing and developing new employees
  • Navigating multiple systems; COSTAR, SAP, Connect Track, Outlook, Excel, Word and Rapport
  • Completing outbound call campaigns to meet targets set by the business
  • Management of fast paced shared inbox

Singing Teacher

Jaanz International Singing Academy
South Melbourne, VIC
01.2013 - 12.2020
  • Educating and mentoring students in the study of voice
  • Effectively communicating face to face; on the phone and via email with a variety of people from children to adults
  • Efficiently adapting to various situations, people and resolving issues that arise
  • Running classes, workshops and events on a weekly basis
  • Administrative tasks; weekly schedules, lesson planning organising and maintenance of fees and accounts, emailing clients and processing commissions
  • Completing inbound and outbound calls to book students in for classes and auditions
  • Cleaning and maintenance of the studio

Vice Principal

Jaanz International Singing Academy
South Melbourne, VIC
01.2015 - 12.2019
  • Over look the business and ensure that all aspects are running in a professional manner
  • Train, develop and nurture new employees within the business
  • Member of the leadership team
  • Event planning; camps, concerts, showcases, open days and master classes
  • Managing social media accounts for the business to generate interaction and activity
  • Attending and running monthly meetings to share and develop strategies for the wellbeing of the business and business growth

Community Volunteer - Singing Instructor

Time To Shine Catholic Schools Performing Arts Gala
Melbourne , VIC
07.2018 - 07.2018
  • Conducting vocal warm up sessions for performers in preparation of the show
  • Communicating in person with performers and following a strict time schedule for performers to be ready side stage for their act

Education

Bachelor of Music Performance -

JMC Academy
Melbourne, VIC
02.2013

Certificate II Hospitality (Kitchen Operations) -

Swinburne University of Technology
Melbourne, VIC

Skills

  • Schedule Coordination
  • Verbal and Written Communication
  • Office Administration
  • Attention to Detail
  • Problem Solving
  • Event Coordination
  • Effective Listening
  • Interactive Teaching and Learning
  • Motivating Students
  • Personable and Approachable
  • Public Speaking
  • Creative Lesson Planning

References

Paige Byrne

Emmanuel College Assistant Learning Leader Arts and Assistant Music Director

Ph: 0418 933 255

Emma Boult 

Head of Emma Boult Studios & former Principal of Jaanz International Academy

Ph: 0401 874 872

Trent McKenzie 

Keilor Downs College Head of music department 

Ph: 0417 595 176

Timeline

Voice Tutor

Emmanuel College
02.2024 - Current

Administrator

Goodyear Dunlop
05.2023 - 04.2024

Singing Teacher & Artist Developer

Cassandra Ame Artist Development
01.2021 - Current

Customer Sales and Service Representative

Goodyear Dunlop
12.2020 - 05.2023

Community Volunteer - Singing Instructor

Time To Shine Catholic Schools Performing Arts Gala
07.2018 - 07.2018

Vice Principal

Jaanz International Singing Academy
01.2015 - 12.2019

Singing Teacher

Jaanz International Singing Academy
01.2013 - 12.2020

Bachelor of Music Performance -

JMC Academy

Certificate II Hospitality (Kitchen Operations) -

Swinburne University of Technology

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Cassandra AME