Cassandra Bell
Ermington,NSW
Summary
Detail-oriented team player with strong organizational and administration skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser
The Just Group
06.2022 - Current
- Drive and ensure adherence to brand guidelines and VM principles through store presentation
- Analyse data to identify trends and opportunities to vary VM Brief to maximise sales
- Review store profits to ensure all stores are operating at optimal shop profit levels
- Create and maintain positive working relationships with Regional Manager’s to deliver business outcomes
- Coach all new Store Managers on VM standards using VM training plans and provide ongoing feedback
- Support the Brand team in recognising and contributing to VM succession planning
- Establish a flexible plan to ensure all stores within the state/region receive regular quality VM support
- Comply with and drive Health & Safety Policies and Procedures
Store Manager
Dotti
10.2021 - 06.2022
- Drive sales with store team to achieve targets and KPI’s
- Develop, train and succession plan for store team to increase productivity
- Create a safe working environment for store team and customers
- Daily management of stock to minimize stock loss, and maximise sales
- Implement visual merchandising strategies and promotional changes
- Roster store team in line with stores trading profile
- Development and coaching of store team
- Provide a genuine and unique customer experience
- Achieve sales and KPIs while controlling wage spend and stock loss targets
- Visual Merchandising of store working from a brief
Trainee Naval Officer
Royal Australian Navy
07.2020 - 07.2021
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Collaborated with employees from various backgrounds.
- Attended training courses to build understanding of processes, techniques, and industry.
- Handled administrative requirements, maintained records and submitted operational reports.
Venue Sales Executive
Encore Event Technologies APAC
03.2018 - 07.2020
- Build and maintain relationships with all stake holders to ensure successful client and venue relations are maintained to support the smooth running of all events
- Attend site inspections with venue staff and clients to arrange and plan upcoming functions to their specifications and to establish, confirm or revise their requirements
- Prepare client / production and weekly sales meetings
- Maintain an accurate and detailed client relationships through the use of the CRM system
- Administering weekly billing
- Maintaining effective communication with Accounts Department, other venues and interstate offices
CBT Event Coordinator
Cliftons
02.2017 - 03.2018
- Gather event booking requirements from the client’s representative through email or phone and accurately input the information into the CRM
- Source and liaise with external partner venues & suppliers and ensure collaborative communication with stakeholders across the business for smooth event coordination
- Manage incoming client inquiries and convert them into confirmed bookings
- Identify and specify client needs and provide solutions
- Cross-sell and upsell Cliftons delivery services and venue services through follow-up opportunities in the event coordination phase
- Ensure appropriate customer service procedures and standards are carried out
Co Flagship Store Manager
Smiggle
10.2015 - 02.2017
- Drive sales with store team to achieve targets and KPI’s
- Develop, train and succession plan for store team to increase productivity
- Create a safe working environment for store team and customers
- Daily management of stock to minimize stock loss, and maximise sales
- Implement visual merchandising strategies and promotional changes
- Roster store team in line with stores trading profile
- Development and coaching of store team
- Provide a genuine and unique customer experience
- Achieve sales and KPIs while controlling wage spend and stock loss targets
- Visual Merchandising of store working from a brief
Store Manager - Equip
Strandbags
09.2014 - 10.2015
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
Bachelor of Business - Event Management
Griffith University
Brisbane, QLD11.2016
Skills
- Team Collaboration and Leadership
- Customer Service
- Multitasking
- Organizational Skills
- Time Management
- Attention to Detail
Timeline
Visual Merchandiser
The Just Group
06.2022 - Current
Store Manager
Dotti
10.2021 - 06.2022
Trainee Naval Officer
Royal Australian Navy
07.2020 - 07.2021
Venue Sales Executive
Encore Event Technologies APAC
03.2018 - 07.2020
CBT Event Coordinator
Cliftons
02.2017 - 03.2018
Co Flagship Store Manager
Smiggle
10.2015 - 02.2017
Store Manager - Equip
Strandbags
09.2014 - 10.2015
Bachelor of Business - Event Management
Griffith University
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