Cassandra Bogaert
Brisbane,QLD
Summary
Passionate and hard-working, driven by a strong desire to succeed. Throughout my career, actively seeking an opportunity to unleash creativity and take it to the next level. Eager to learn new skills and gain valuable experience, as I believe these are the stepping stones towards unlocking new and exciting opportunities in my professional journey.
Overview
20
20
years of professional experience
Work History
Master Hairstylist
L'Artistr Coiffeur
02.2024 - Current
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
- Boosted salon revenue by offering innovative styling services and promoting retail product sales.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
- Achieved consistent client satisfaction with expert application of hair extensions for added volume or lengthening effects.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
- Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
- Developed loyal clientele by consistently delivering exceptional hairstyling experiences tailored to unique needs and preferences.
- Offered input into research, development and implementation of new services to advance professional product lines.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Answered phone calls and emails to schedule client appointments.
Hairstylist Manager
Evelyn Parsons
01.2022 - 11.2023
- Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
- Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
- Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Assisted management with marketing initiatives to attract new customers via social media promotions and community outreach events.
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
- Performed regular maintenance on salon equipment, such as styling chairs, scissors, hairdryers, ensuring optimal functionality and safety for both clients and stylists.
- Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
Hair stylist
Toni & Guy
01.2005 - 01.2019
- Responsible for maintaining and exceeding standards of excellence in Guest Service, client retention and staff proficiency
- Also in charge of managing a busy client diary whilst maximizing revenue potential at every opportunity
- Responsible for hair cutting by utilizing various hair techniques
- Used hair Colour’s technique according to client’s needs
- Cut and set hair in different styles
- Assisted behind fashion show
- Schedule the appointments and answer phones
- Working backstage of Sydney fashion week and photo shoots
- Taking notes and photographs of work for portfolio
- Maintaining and fitting hair wigs, prosthetics and hair pieces
- Understanding of lighting and hair pieces
- Training and educating assistant in salon
- Product knowledge Label M, SP, Wella, Great lengths hair Extension, Show Pony Hair Extension Peptame, Paul brown, GHD, Cloud nine, Silver Bullet, Product knowledge, Lakme, Eleven, Cloud Nine, Red ken, Evo, Goldwell, Nak Colour and hair care range, Bhave
- Accomplishments winning editorial of the year, traveling around Australia to assist with backstage and assisting with education
- Welcoming and greeting customers who come to the store
- Setting targets for the hair stylist
- Selling beauty products and treatments
- Managing, motivating and training a small team of Stylists
- Driving turnover and profits
- Resolving guest complaints or issues
- Managing and forecasting retail stock levels
- Organizing promotion and marketing campaigns
- Ensuring high standards of hygiene, cleanliness within the salon
- Identifying staff training requirements
- Analyzing weekly and monthly sales figures
- Controlling salon expenses
- Placing orders
- Opening and closing of the store and cash handling
Education
Certificate III - Business Admin
Kiama community college
Kiama01.2015
Diploma - Hair Salon Management
Wollongong Tafe NSW
Wollongong, NSW01.2014
Certificate III - Hairdressing
TONI & GUY School
01.2008
Skills
- Friendly
- Enthusiastic
- Good team player
- Excellent interpersonal skills
- Excellent communication skills
- Efficiency
- Accuracy
- Attention to detail
- Self-motivated
- Initiative
- Ability to work without direct supervision
- Strong organizational skills
- Ability to adapt
- Multi-tasking
- Excellent IT skills
- Word
- Excel
- Internet
- Databases
- High personal standards of appearance and conduct
- Keeping update with latest product and service
- Willingness to attend company activities after hours and off site
- Ability to work independently
Timeline
Master Hairstylist
L'Artistr Coiffeur
02.2024 - Current
Hairstylist Manager
Evelyn Parsons
01.2022 - 11.2023
Hair stylist
Toni & Guy
01.2005 - 01.2019
Certificate III - Business Admin
Kiama community college
Diploma - Hair Salon Management
Wollongong Tafe NSW
Certificate III - Hairdressing
TONI & GUY School
Similar Profiles
Marcia Rodrigues RosaMarcia Rodrigues Rosa
Massage Therapist at Werner Coiffeur SalonMassage Therapist at Werner Coiffeur Salon
Dale LaidlawDale Laidlaw
National Manager, Risk Partnering at Insurance Australia Group (IAG)National Manager, Risk Partnering at Insurance Australia Group (IAG)
Megan ArndtMegan Arndt
Retail Area Manager at Viva EnergyRetail Area Manager at Viva Energy
JAELANIE TEAUKURAJAELANIE TEAUKURA
Food Handler at Takitumu CateringFood Handler at Takitumu Catering
Alana CooperAlana Cooper
Self-Employed Part-Time at Career BreakSelf-Employed Part-Time at Career Break