CASSANDRA CLAIR
Brisbane,QLD
Summary
Skilled in problem-solving, with a passion for learning and strong communication skills. Ready to contribute to team success and achieve positive results. Excited to tackle new challenges and advance organisational objectives with dedication and enthusiasm. Thrives in fast-paced settings, adept at managing multiple tasks and delivering excellent customer service.
Overview
3
3
years of professional experience
Work History
Barista/Front of House
Pepper N Salt Café
Keppera, Queensland, Australia
05.2022 - Current
- Regularly answered the phone, ensuring to communicate clearly and in a friendly manner to take orders, bookings and answer questions
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained other employees in customer service and correct procedures.
- Maintained cleanliness and organisation of workstations in compliance with health regulations.
- Processed high-volume transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Efficiently prepared cold beverages and dessert orders.
- Crafted high-quality espresso beverages, ensuring consistency in taste and presentation.
Seasonal Retail Assistant
Sephora
Mount Gravatt, QLD
11.2023 - 01.2024
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Answered incoming calls to provide product and store information.
- Used POS system to process sales and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Bachelor of Laws (Honours) -
Queensland University of Technology
Gardens Point, QueenslandThe Queensland Certificate of Education - undefined
The Gap State High School
11.2021
Skills
- Well-developed interpersonal relationship and communication skills
- Strong work ethic
- Willingness to learn
- Responsible and dependable
- Positive and professional
- Strong organisational and time management skills
- Efficient at multitasking and prioritising tasks
Timeline
Seasonal Retail Assistant
Sephora
11.2023 - 01.2024
Barista/Front of House
Pepper N Salt Café
05.2022 - Current
The Queensland Certificate of Education - undefined
The Gap State High School
Bachelor of Laws (Honours) -
Queensland University of Technology