Cassandra Edwards
Brisbane,QLD
Summary
Dynamic leader and effective communicator with proven expertise in coaching and mentoring, honed at Crocs Playcentre. Excelled in fostering student success and team efficiency at Study Monkey Tuition and Grill'd Healthy Burgers. Demonstrates an adaptable nature and a commitment to excellence, significantly enhancing learning outcomes and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Tutor
Study Monkey Tuition
04.2023 - 07.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Developed student confidence through positive reinforcement strategies.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Team Member
Grill'd Healthy Burgers
02.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked in all areas of the restaurant, and efficiently went between areas to help co-workers.
- Gave satisfying customer service, ensuring they were taken care of well and receiving the best products possible.
Crew Trainer
Crocs Playcentre
06.2021 - 02.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Education
Certificate III - Hospitality
Sarina Russo Institute
Brisbane, QLD03.2023
High School Diploma -
Springwood State High School
Springwood, QLD11.2022
Certificate II - Vocational Skills And Pathways
Springwood State High School
Springwood, QLD11.2022
Certificate III - Fitness
Springwood State High School
Springwood, QLD11.2022
Certificate II - Community Services
Aurora Training Institute
Brisbane, QLD11.2022
Certificate II - Health Support Services
TAFE Queensland
Loganlea, QLD10.2021
Certificate II - Sport And Recreation
Springwood State High School
Springwood, QLD11.2020
Skills
- Verbal and written communication
- Adaptable nature
- Customer Service
- Positive Attitude
- Team Leadership
- Coaching and Mentoring
References
Tom Maen
Restaurant Manager at Grill'd
0452 641 143
Ofa Tongotongo
Team Member at Grill'd
0456 184 453
Timeline
Tutor
Study Monkey Tuition
04.2023 - 07.2023
Team Member
Grill'd Healthy Burgers
02.2022 - 03.2023
Crew Trainer
Crocs Playcentre
06.2021 - 02.2022
Certificate III - Hospitality
Sarina Russo Institute
High School Diploma -
Springwood State High School
Certificate II - Vocational Skills And Pathways
Springwood State High School
Certificate III - Fitness
Springwood State High School
Certificate II - Community Services
Aurora Training Institute
Certificate II - Health Support Services
TAFE Queensland
Certificate II - Sport And Recreation
Springwood State High School
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