CASSANDRA HERBERT JENOS
Perth
Summary
A final-year Edith Cowan University Master of Management Information Systems student with a solid background in data handling, stakeholder engagement, and business analysis. Proficient in obtaining and evaluating requirements, converting business needs into useful insights, and providing solutions that support organizational objectives. Awarded for outstanding communication, collaboration, and flexibility, this individual has practical experience in customer service, research, and administration across a range of industries.
Overview
5
5
years of professional experience
Work History
Commercial Staff/ Barista
Curtin University
02.2023 - Current
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Intern
Lava Protocols
12.2021 - 02.2022
- Conduct desktop research of companies from different industries
- Responsible for running emails by using mail chain
- Learn to prepare and present data information
- Learn to use advanced MS Excel methods to calculate company databases
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Account Intern
Ample Couture
12.2020 - 02.2021
- Improved vendor relationships by addressing payment inquiries promptly and professionally, fostering increased goodwill between parties.
- Gained comprehensive understanding of accounting software systems through hands-on experience, increasing proficiency in data entry and report generation tasks.
- Developed strong working relationships with cross-functional teams, collaborating effectively on joint initiatives that impacted company finances.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Education
Master of Information System Management -
Edith Cowan University
Perth, WA02-2026
Bachelor of Commerce - Logistics And Supply Chain Management
Curtin University
Perth, WA02-2024
Diploma - Business Administration
Sunway College
Selangor, Malaysia 04-2022
Skills
- Business Analysis & Research: Requirements gathering, process mapping (BPMN 20), SWOT analysis
- Technical Tools: MS Excel (advanced), SQL (basic), ERP familiarity
- Soft Skills: Strong interpersonal communication, problem-solving, adaptability, and multitasking
- Organizational Skills: Time management, prioritization, and detail orientation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Malay
Limited Working
Timeline
Commercial Staff/ Barista
Curtin University
02.2023 - Current
Sales Intern
Lava Protocols
12.2021 - 02.2022
Account Intern
Ample Couture
12.2020 - 02.2021
Master of Information System Management -
Edith Cowan University
Bachelor of Commerce - Logistics And Supply Chain Management
Curtin University
Diploma - Business Administration
Sunway College
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