Cassandra McNamara
Mt Annan,NSW
Overview
24
24
years of professional experience
Work History
House Coordinator
Aspire Homes
- In my current position at Aspire Homes, I am responsible for maintaining support services that meet residents' needs following best practices.
- A critical component of this role involves exercising sound judgment in daily tasks while adopting a flexible approach to work routines.
- My duties encompass providing care and support to young individuals and teams, implementing therapeutic interventions, and ensuring a safe and nurturing home-like environment.
- Additionally, I establish goals and guidelines, coordinate residential staff, and manage staff rosters and client schedules.
- I am also tasked with financial monitoring and budgeting, organising activities and programs, recognising and anticipating clients' specific needs, and advocating for them effectively.
Senior Program Manager
St Saviours Anglicare NSW South, West and ACT
Campbelltown, NSW
06.2017 - 01.2022
- My role with St Saviours Anglicare focuses on developing policies and programs to help end homelessness among young people through systems change and capacity building.
- Key to the role is exercising leadership judgment and risk management skills to address largely undefined issues or find solutions to intractable problems.
- Some of my duties include supporting young people through personal mentorship, education, and employment; developing and implementing new practices, procedures, and policies; managing the program budget; supporting employees in improving their practice; and maintaining and developing partnerships with Argyle Community Housing, the Department of Communities, and Justice.
- Duties include: Ensuring that all residents of the facility receive high-quality care that meets their specific needs, providing program management, technical assistance, training, facilitation of group processes, and support relationships to improve services and support for the youth.
- Coordinating and leading teams as needed to ensure the successful completion of the program, including program management and managing timelines and budgets.
- Understanding of promising homeless housing and services practices for preventing and ending youth homelessness.
- Working across or at the intersection of different systems such as homelessness and education, housing, health care or employment.
- Coordinating and participating in technical assistance visits, drafting reports, policy guidance, and other documents and resources.
- Working closely with the government and the non-profit sector to ensure the creation of quality supportive housing.
- Providing individualised training and technical assistance to communities and providers.
Transition to Leaving Care Program Coordinator
St Saviours Anglicare NSW South, West and ACT
Liverpool, NSW
01.2015 - 01.2017
- My role with St Saviours Anglicare focused on supporting young people leaving care and transitioning to independent living.
- The key to the role was understanding client culture and values and being aware of the current issues faced by children, young people, and their families.
- Some of my duties included designing, coordinating and facilitating a range of living skills program workshops and associated resources for young people, supporting young people in developing budgeting skills and achieving the outcomes within their respective living care plans, minimising the risk of homelessness and attending necessary stakeholder committees pertaining to youth transition.
OOHC Residential Coordinator
St Saviours Anglicare NSW South, West and ACT
Liverpool, NSW
01.2009 - 01.2017
- My role with St Saviours Anglicare focused on developing and maintaining an organised program of support worker services to meet residents’ needs consistent with best practices.
- Key to the role was exercising good judgement on day-to-day tasks and maintaining a flexible approach to work routines.
- Some of my duties included providing care and support to young people ages 12-18, providing therapeutic interventions and a safe and healthy home-like environment, setting goals and guidelines, coordinating residential staff and managing rosters, performing financial monitoring and budgeting, organising activities and programs, and recognising and anticipating client's specific needs and advocating on behalf of the client.
OOHC Senior Residential Coordinator (Secondment)
St Saviours Anglicare NSW South, West and ACT
Liverpool, NSW
01.2010 - 01.2011
- My role with St Saviours Anglicare focused on providing leadership, support, and supervision to residential workers and leading the creation of a positive therapeutic culture.
- The key to the role was discovering the client's needs and concerns and demonstrating which platforms could best meet those needs.
- Some of my duties included overseeing six residential services that provide care for 24 young persons ages 12-18, supervising and supporting a team of 6 residential house coordinators, training and developing new staff, developing financial budgets for the house, monitoring monthly financial expenditure and implementing cost saving initiatives, overseeing the maintenance of daily record keeping and written reports, developing strategies to optimise operations, hiring new members of the workforce, liaising with external stakeholders, ensuring compliance with Workplace Health and Safety legislation including reporting and investigation.
Case Manager
St Saviours Anglicare NSW South, West and ACT
Liverpool, NSW
01.2008 - 01.2010
Retail Manager
Diamond World Jewellers & the Reject Shop, and Woolworths
01.1998 - 01.2008
Timeline
Senior Program Manager
St Saviours Anglicare NSW South, West and ACT
06.2017 - 01.2022
Transition to Leaving Care Program Coordinator
St Saviours Anglicare NSW South, West and ACT
01.2015 - 01.2017
OOHC Senior Residential Coordinator (Secondment)
St Saviours Anglicare NSW South, West and ACT
01.2010 - 01.2011
OOHC Residential Coordinator
St Saviours Anglicare NSW South, West and ACT
01.2009 - 01.2017
Case Manager
St Saviours Anglicare NSW South, West and ACT
01.2008 - 01.2010
Retail Manager
Diamond World Jewellers & the Reject Shop, and Woolworths
01.1998 - 01.2008
House Coordinator
Aspire Homes
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