Summary
Overview
Work History
Education
Skills
About Me
References
Timeline
Generic

Cassandra Moore

Perth

Summary

Dynamic customer service and sales professional with a proven track record in client relationship management and package upselling. Recognized for maintaining exceptional hygiene standards while delivering outstanding support in fast-paced environments. Core competencies include adaptability, attention to detail, and a strong focus on client retention. Committed to driving results and enhancing customer satisfaction through effective communication and service excellence.

Overview

3
3
years of professional experience

Work History

Owner/Body Sculpting Technician

House of SUR
01.2024 - Current
  • Delivered outstanding support to customers, fostering long-term client relationships.
  • Guided customers in understanding health-related products and services.
  • Handled customer interactions effectively.
  • Maintained cleanliness and safety standards in the workspace.
  • Formulated and launched strategic campaigns to draw in new customers.
  • Managed administrative tasks such as scheduling and inventory.
  • Sustained exceptional hygiene protocols.

Manager

SpeedFit
01.2022 - 11.2023
  • Oversaw day-to-day activities ensuring smooth operations.
  • Provided training to clients on EMS machines.
  • Facilitated sales of various fitness offerings.
  • Provided exceptional customer service in a dynamic environment.
  • Supervised hygiene measures to create a safe environment.
  • Supported in onboarding and training new team members.
  • Strengthened client relationships to boost retention.

Education

Certificate -

Wellness Coaching Australia
01-2021

NCEA -

Orewa College
Orewa, New Zealand

Skills

  • Excellent customer service
  • Communication skills
  • Strong sales experience
  • Retail experience
  • Upselling packages
  • Upselling products
  • Attention to hygiene
  • Attention to cleanliness
  • Ability to work independently
  • Ability to work in a team
  • Detail-oriented
  • Strong problem-solving skills
  • Friendly
  • Open-Minded Approach
  • Accepting of all individuals
  • Adaptable
  • Thrives in fast-paced environments
  • Client retention
  • Effective communication
  • Time management

About Me

I am passionate about helping people feel confident in their own skin. Moving to Australia on impulse was part of my journey to discovering who I am, and since then, I’ve embraced growth, new challenges, and pushing outside my comfort zone. I’m friendly, open-minded, and thrive in both team settings and independent roles. I love working in fast-paced, dynamic environments where I can connect with people, help them feel their best, and contribute to a positive, welcoming space. Cleanliness and hygiene are also important to me, ensuring a professional and safe experience for all.

References

References available upon request.

Timeline

Owner/Body Sculpting Technician

House of SUR
01.2024 - Current

Manager

SpeedFit
01.2022 - 11.2023

Certificate -

Wellness Coaching Australia

NCEA -

Orewa College
Cassandra Moore