Cassandra Rollings

• Answered phone calls, directed inquiries and provided exceptional patient service.
• Scheduled and confirmed patient appointments such as Lung Function Testing, Clinical and Home-Based Sleep Studies and Consultations.
• Managed physician correspondence and drafted medical reports.
• Responded to medical records and other correspondence by mail, e-mail, or fax.
• Monitored office supplies inventory and placed orders when necessary.
• Communicated with patients with compassion while keeping medical information private.
• Private billing of appointments and end of day banking.

Position ended due to Maternity Leave and I later resigned to spend more time raising my two daughter's.

• Rostering Technical staff and coordinating leave requests.
• Ensuring technical staff and all sites had the required equipment for testing.
• Ensuring provisional and final reports were distributed to referring and interested parties within 24 hours of testing.
• Managing the testing diary for our remote Kimberley bookings, rostering technical staff and booking flights and accommodation.
• Liaising with the hospitals and doctors to book testing facilities, and supervising doctors.
• Calling and booking in Kimberley patients and confirming appointments.

I followed Dr Matthew Erickson and Dr Gerald Yong from Perth Cardiovascular Institue to GenesisCare where I worked for 7 months before returning to Perth Cardiovascular Institute.

• Booking Dr. Erickson's and Dr. Yong's procedures, ensuring the patient is aware of admission information and preparation, liaising with the health fund to ensure the patient is appropriately covered. (Dr Erickson performs Angiograms, Angioplasty's, Cardioversions and Transesophageal Echocardiogram's) (Dr Gerald Yong performs TAVI's, transcatheter valve replacements, valvuloplastirs and closures of ASD, VSD and PDA).
• Managing Doctor's outgoing correspondence and procedure reports.
• Confirming and preparing clinics (gathering various hospital records, tests and correspondence).
• Booking follow up's and recalls as required.
• Billing In Patient Consultations and Procedures.
• Billing Out Patient private Consultations.

During my time at the Perth Cardiovascular Institute, I worked as a secretary for Dr Athula Karu, Dr Matthew Erickson and Dr Nik Stoyanov.

Dr Athula Karu is an expert in General Cardiology including the assessment and management of chest pain, hypertension, assessment of arrythmias and preventative cardiology. Performed procedures include angiograms, loop recorder implants, cardioversions, and transesophageal echocardiograms.

Dr Matthew Erickson is an expert in General cardiology, heart failure management, assessment and management of chest pain and coronary angiography and stenting. Procedures performed include angiogram, angioplasty, cardioversions, and transesophageal echocardiograms.

Dr. Nik Stoyanov is a cardiologist with subspecialty training in electrophysiology, pacing, and heart failure. Performed procedures include ablation, pacemaker insertions, defibrillator insertion, loop recorder insertion, and cardioversions.