Cassandra Ross
Parkinson
Summary
Professional with strong background in administration and leadership, prepared for managerial responsibilities. Known for excellent organizational skills, attention to detail, and ability to streamline operations. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skills include project management, budget oversight, and staff development, combined with reliable and flexible approach to problem-solving.
Overview
25
25
years of professional experience
Work History
Operations & Administration Manager
QLS Logistics
12.2000 - Current
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to the organization''s success.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
Education
High School Diploma -
Browns Plains State High School
Skills
- Documentation and reporting
- Staff training and development
- Office management
- Filing systems
- Employee management
- Recordkeeping and reporting
- Business administration
- Critical thinking
- Customer service management
- Scheduling
- Event coordination
- Hiring and training
- Verbal and written communication
- Attention to detail
- Time management
- Work Planning and Prioritization
Timeline
Operations & Administration Manager
QLS Logistics
12.2000 - Current
High School Diploma -
Browns Plains State High School
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