Cassandra Sing

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

• Processing Medicare claims.
• Data entry.
• Managing emails and calls.
• Processing Centrepay deductions, NT Concession Scheme invoicing and processing Mastercard transactions.
• Optomate: managing client information and orders, keeping track of payments/orders, sending invoices, marking off payments.
• Filing client paperwork, spectacle orders and ID documents.
• Ordering, receiving and quality checking and posting spectacles.

Developing writing skills on complex documents (training). Brainstorming ideas regarding Reconciliation Action Plans (RAP) and NAIDOC Week Celebration. Brainstorming activities for a ‘Connecting Youth with Elders’ Program and creating a report. HR experience (short term): Creating an excel spreadsheet to track uniform distribution, working on an excel spreadsheet regarding old and current staff members (filing) and recruitment.

• Onboarding new clients
• Archiving disengaged clients
• Responding to emails and answering calls
• Data entry,
• Filing,
• Managing Office Supplies

• Managing the online training portal: fixing errors on the portal, sending out reports and certificates, checking client progress and sending out reminders if training is incomplete.
• Answering phones and responding to emails.
• Handling correspondence, and greeting visitors.
• Ensured smooth office operations by keeping inventory of supplies, ordering new materials when needed, and maintaining equipment functionality.
• Training in MYOB: reconciling accounts and invoicing.