Cassandra Spear
Cecil Hills ,NSW
Summary
My achievements underscore my professionalism and dedication to exceptional customer service and the ability to work collaboratively within a team, all of which contribute to creating a positive and efficient workplace.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Pennas Pharmacy
Edensor Park
03.2024 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Retail Assistant
Footlocker Retail
Parramatta
10.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Trained in store opening and closing procedures.
COVID-19 Tester
First Choice
Minchinbury
10.2021 - 03.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
Education
High School Diploma -
Catherine Mcauley
Westmead, NSW09.2020
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
Accomplishments
My volunteering experiences in various organisations such as Ronald McDonald House and Vinnies van have allowed me to make meaningful contributions showcasing my compassion and dedication. This reflects the importance of making a positive impact in the community, highlighting my commitment to serving others and improving lives through volunteering.
Timeline
Pharmacy Assistant
Pennas Pharmacy
03.2024 - Current
Retail Assistant
Footlocker Retail
10.2022 - Current
COVID-19 Tester
First Choice
10.2021 - 03.2022
High School Diploma -
Catherine Mcauley