Cassandra (Cassy) Krychaluk
Forest Hill,Australia
Summary
Demonstrates strong logical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shop Assistant
Woolworths Marketplace Wagga Wagga
02.2020 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Grocery Assistant Manager
Woolworths Wagga North
11.2019 - 02.2020
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
Part-time Store Team Member
Woolworths Temora
12.2012 - 11.2019
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Deli Team Manager
Woolworths Tuggeranong
02.2012 - 11.2012
- Provided outstanding customer support by addressing inquiries, offering recommendations, and resolving any issues in a timely manner.
- Developed successful employee training programs that led to increased productivity and improved staff retention rates.
Deli Second in Charge (2iC)
Woolworths Cooma
02.2011 - 02.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Bakery Assistant
Woolworths Mawson
04.2008 - 02.2011
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
Junior Florist
Southland Flowers, Mawson
01.2009 - 06.2010
- Managed daily cleaning duties to maintain a pristine shopping environment for customers.
- Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
- Ensured accurate record-keeping of client information, fostering long-term relationships through personalized follow-up communications.
Service Operator
Woolworths Temora
04.2006 - 04.2008
- Actively sought ways to improve personal skills and knowledge, staying current with industry trends and advancements in technology relevant to the role of a Service Operator.
- Participated in regular team meetings to discuss project progress, challenges, and potential solutions.
- Implemented safety protocols to maintain a safe working environment for all employees.
Education
High School Diploma -
Temora High School
NSW12-2007
Certificate III - Individual Support And Aged Care
TAFE NSW
NSW08-2025
Certificate I - Retail Operations
01.2007
Certificate II - Hospitality
01.2007
Skills
- Willingness to learn
- Teamwork and collaboration
- Excellent communication
- Documentation skills
Certification
- Working With Children's Check (Volunteer)
- NDIS Clearance (Volunteer)
- Police Check
- Hand Hygiene
- Basics of Infection Prevention and Control for Aged Care
Timeline
Shop Assistant
Woolworths Marketplace Wagga Wagga
02.2020 - Current
Grocery Assistant Manager
Woolworths Wagga North
11.2019 - 02.2020
Part-time Store Team Member
Woolworths Temora
12.2012 - 11.2019
Deli Team Manager
Woolworths Tuggeranong
02.2012 - 11.2012
Deli Second in Charge (2iC)
Woolworths Cooma
02.2011 - 02.2012
Junior Florist
Southland Flowers, Mawson
01.2009 - 06.2010
Bakery Assistant
Woolworths Mawson
04.2008 - 02.2011
Service Operator
Woolworths Temora
04.2006 - 04.2008
Certificate I - Retail Operations
Certificate II - Hospitality
High School Diploma -
Temora High School
Certificate III - Individual Support And Aged Care
TAFE NSW
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