Cassidy Devaney
Point Cook,VIC
Summary
Driven Small Online Business Owner with excellent business acumen, technological literacy and creativity. Offers experience in communicating with customers, making and packing orders, developing marketing strategies via social media and generating sales. Prides themselves on organisation, time management and attention to detail. Motivated to learn, gain experience and apply skills to any given task with confidence.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Self-employeed
06.2021 - Current
- Advertised products and services online and via social media to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Provided elite customer service by resolving complaints from customers with faulty items and/or delayed shipping.
- Interacted well with customers to build connections and nurture relationships.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Prepared orders by processing requests, packed boxes, and prepared shipments.
Computer Aide
Self-employeed
01.2013 - 01.2014
- Assisted with updating technical support.
- Configured hardware, devices, and software.
- Responded to inquiries and provided technical assistance over phone and in person.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
Education
Certificate III - Business Administration
Alffie
Online05.2019
Certificate II - Buisiness
C.Y O'Connor Institute
Kellerberrin, WA11.2013
High School Diploma -
Narrogin Senior High School
Narrogin, WA11.2012
Skills
- Business Development
- Market and Competitor Research
- Inventory Tracking and Management
- Computer Literacy
- Organizational Skills
- Resolve Technical Problems
- Customer Communication and Empathy
- Friendly and Patient
Timeline
Small Business Owner
Self-employeed
06.2021 - Current
Computer Aide
Self-employeed
01.2013 - 01.2014
Certificate III - Business Administration
Alffie
Certificate II - Buisiness
C.Y O'Connor Institute
High School Diploma -
Narrogin Senior High School
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