Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Hood

Flagstaff,SA

Summary

I believe I am a very hardworking person, who loves making connection with my peers, I'm driven, confident, generous and outgoing. My number focus is delivering the best experience possible for those I care for. I have had extensive experiences communicating with elderly and other patients during hospital placements. As a personal care worker I carry a lot of compassion and empathy for others, I am also great at building therapeutic relationships with others. I will always strive for the best possible outcome for my clients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Care Worker

Southern Cross Care
01.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Retail Assistant

Bunnings Warehouse
10.2021 - 03.2023
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Assistant

Target
05.2018 - 10.2021
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Cafe Worker

Michel's Patisserie
05.2017 - 02.2018
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Education

Bachelor of Nursing -

Flinders University
Bedford Park, SA
12.2025

Skills

  • Privacy and Confidentiality
  • Client Relationship Management
  • Clinical Documentation
  • Patient Care
  • Dementia care
  • Ambulation support
  • Meal Preparation
  • Personal hygiene assistance
  • First aid and CPR
  • Infection control
  • Toileting assistance
  • Client confidentiality
  • Housekeeping tasks
  • Patient safety monitoring
  • Emotional support
  • Behavioral management
  • End-of-life care
  • Time management
  • Adaptive equipment use

Certification

  • PCW - Personal Care Worker

Timeline

Personal Care Worker

Southern Cross Care
01.2023 - Current

Retail Assistant

Bunnings Warehouse
10.2021 - 03.2023

Retail Assistant

Target
05.2018 - 10.2021

Cafe Worker

Michel's Patisserie
05.2017 - 02.2018

Bachelor of Nursing -

Flinders University

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Cassidy Hood