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Hi, I’m
Cassidy Wainwright
Project Manager | Research & Field Operations
Briar Hill
Summary
Highly organised and driven Field Operations Project Manager with extensive experience delivering end-to-end projects in fast-paced, high-pressure environments. Dynamic and adaptable professional with a diverse background spanning research project coordination, event management, sales, business development, marketing, administration, and creative design. Brings a unique perspective, strong stakeholder communication, negotiation, and budget management skills, and the ability to manage multiple priorities with precision and efficiency.
Known for a proactive approach, attention to detail, and building strong working relationships. Confident in managing project logistics, coordinating vendors, negotiating deliverables, and ensuring projects are delivered on time, within budget, and to high-quality standards. Thrives in collaborative environments while balancing operational, financial, and stakeholder requirements.
Driven by ambition and guided by strengths, seeking an opportunity to make a meaningful impact and contribute organisational expertise, commercial awareness, and entrepreneurial energy to a forward-thinking organisation.
Overview
13
years of professional experience
5
years of post-secondary education
Work History
ORIMA ResearchCollingwood, Victoria
Field Operations Project Manager
06.2023 - Current
Job overview
- Lead end-to-end field management for qualitative research projects, planning, coordinating, and delivering multiple concurrent studies across client accounts
- Manage 3 teams (17 staff) and 17 recruitment agencies, coordinating calendars, workloads, and priorities to ensure timelines and quotas are met in fast-paced, high-pressure environments
- Own fieldwork strategy and execution across multiple accounts, delivering projects on time, within budget, and in line with client objectives
- Manage external recruiters and vendors, negotiating timelines, costs, and deliverables to optimise performance and resource efficiency
- Act as the primary liaison for clients, internal teams, and agency partners, providing project updates, managing expectations, and resolving operational challenges
- Monitor recruitment progress across all teams, proactively identifying risks, reallocating resources, and implementing solutions to maintain project momentum
- Manage project budgets and fieldwork allocations, tracking costs, approving expenditures, and ensuring financial accountability
- Coordinate meetings, interviews, and focus groups across multiple locations, ensuring seamless logistical delivery
- Maintain detailed project trackers, financial reporting, and fieldwork documentation to support transparency and informed decision-making
- Strengthen operational efficiency by improving processes, reducing recruitment turnaround times, and enhancing overall field performance
- Ensure strict compliance with privacy, data governance, and client requirements while managing high-value, time-sensitive research initiatives
- Develop comprehensive project plans, outlining scopes, timelines, deliverables, and milestones to guide project execution.
Ballers Clubhouse
Business Development & Events Manager
05.2022 - 05.2023
Job overview
- Generated 1.5M revenue in events alone in 11 months.
- Coordinated and oversaw high-profile events of significant scale, accommodating over 1500 attendees.
- Built and coached a large team and promoted high-achieving event coordinators to boost company growth.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated new business with marketing initiatives and strategic plans.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Created and implemented new business opportunities by utilizing my strategic networking strategies.
- Partnered with business teams and marketing personnel to align project goals with business strategy and define project milestones.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
P.M Commercial
Event Sales Manager
03.2021 - 05.2022
Job overview
- Interviewed clients to understand event requirements, define scopes of work, and establish budgets, ensuring client expectations were met and exceeded
- Produced detailed event proposals documenting timelines, suppliers, budgets, and deliverables for seamless execution
- Managed all administrative logistics including event planning, bookings, promotions, and coordination with internal and external stakeholders
- Negotiated contracts, prepared invoices, and executed agreements to ensure profitable and compliant event delivery
- Developed and implemented comprehensive function packages, event orders, run sheets, pricing structures, floorplans, maps, policies, and templates to standardize operations
- Designed and redeveloped business models, strategies, and offerings for seven commercial spaces, including rooftop, lounges, restaurants, boardrooms, private cinema, and gymnasium facilities
- Prepared and submitted weekly and monthly reports, including sales, P&L, and performance metrics, to support executive decision-making
- Supervised, trained, and evaluated staff across multiple event functions, implementing company policies and maintaining high operational standards
- Hired, cross-trained, and assessed employees to ensure competence in event processes and procedures
- Managed onsite operations, overseeing kitchen, bar, front-of-house, vendors, suppliers, AV technicians, and client needs to ensure smooth event delivery
- Facilitated cross-functional brainstorming sessions to develop strategic, creative, and innovative ideas for future events
- Completed and submitted weekly/monthly reports to support executive decision making along with sales and profit & loss metrics.
- Effectively supervised numerous staff personnel by implementing company policies, protocols, work rules and disciplinary action.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Managed onsite overseeing the kitchen, bar, all FOH, vendors, suppliers, audio-visual technicians and client.
- Organised brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
Property Guru Pro
Business Development Manager
03.2020 - 03.2021
Job overview
- Implemented new marketing strategies, processes and systems to increase and generate the productivity, growth and company revenue to improve bottom line profit.
- Responsible for the interviewing, hiring, training and standing down staff and partners.
- Represented the company in coordinating, planning, hosting and presenting at all meetings with clients, suppliers, business partners and sales team.
- Responsible for producing invoices and following up payments with our builders partners and suppliers.
- Produced contracts, business proposals, training material and reports.
- Managed the lead generation with extensive knowledge in Pipedrive. Responsible for assigning leads and tracking activity.
- Provided solutions to meet the demands in house and land market.
- Directed successful SEO and link-building campaigns to increase website's credibility and to help drive traffic.
- Liaised with marketing teams to create, deploy and optimise effective campaigns.
Neonormal
Event Producer
02.2019 - 01.2020
Job overview
- Established a network of trusted clients including Australian Open, Renault, Formula 1, Nissan, Infiniti, Virgin, St Hugo Pernod Ricard and more.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Responsible for overseeing and supervising all production aspects, managing client and vendor meetings, presentations, administrative, logistics, proposals, invoices, contracts, calendar and event projects.
- Coordinated production team and client relationships needs and expectations through all aspects of event production operations from conception to execution.
- Responsible for maintaining event timelines and tracking all progress to make sure expected results were met.
- Developed status reports on activities related to planning, budgets scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Created detailed timelines and budgets for events to meet all deadlines.
The Eventful Learning & Co
Events Coordinator (Casual)
05.2018 - 07.2019
Job overview
- Worked and collaborated closely with a range of clients and organisation's within the education learning sector to support teachers, educators and students to do great work by leading the production and design of learning events, learning strategy and learning content.
- Oversaw and coordinated entire event planning logistics, administration, meetings, resourcing, budgets, timelines, and issue management.
- Developed a three day learning experience event at Carey Grammar School for 450 staff members, teaching and non teaching, to have them immerse in the positive learner attributes and celebrate the school culture.
- Organised and led a varied assembly of educational leaders who shared a common interest in the future of education. This day-long event encompassed immersive learning experiences and provided an opportunity for them to network and forge connections while enjoying a substantial lunch.
- Produced a two-day teacher conference in Darwin with the objective of introducing, equipping, and educating new teachers who were relocating to Alice Springs to teach children in rural Indigenous communities.
BMW MINI Melbourne
Sales Executive/Team Leader
02.2013 - 05.2018
Job overview
- Awarded the highest achievement award in Australia for the highest sales - most vehicles MINI's Sold, paired with best customer service and surveys for three years running (2015-2017). This was a record.
- Established a large client network, working closely with each sale to make sure customer service and satisfaction was met from enquiry to post delivery.
- Prepared detailed proposals and pursued potential sales leads to increase product sales and meet targets.
- Maintained routine team meetings and communication with clients to assess overall satisfaction, resolve complaints and promote new offerings, negotiation techniques and initiative thinking.
- Provided guidance and leadership to other sales executives, monitoring sales performance, setting KPI targets and assigning tasks.
- Coached new sales representatives to excel in customer service and sales.
Education
Torrens University AustraliaOnline
Bachelor from Business (Event Management)
01.2014 - 02.2016
RMIT UniversityMelbourne, VIC
Certificate IV from Interior Design And Decoration
03.2013 - 11.2013
RMIT UniversityMelbourne, VIC
Diploma from Marketing, Communication & Business
01.2011 - 03.2013
Skills
Project & Field Operations Management
Team Leadership & collaboration
Stakeholder Management
Training and development
Budgeting & Financial oversight
Scheduling & Resource Management
Strategic, critical thinking & Tactical Planning
Risk Identification & Problem Solving
Negotiation & Vendor Management
Operational Process Improvement & Quality Assurance
Relationship building
Software
Microsoft Teams, Zoom, Slack; Google Docs & Drive
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Creative Suite
Salesforce, Pipedrive, Function Tracker, Roller
Xero
Elmo
ORBIT
ChatGPT & AI-driven scheduling or analytics tools
Typing: 35–40 WPM
Timeline
Field Operations Project Manager
ORIMA Research
06.2023 - Current
Business Development & Events Manager
Ballers Clubhouse
05.2022 - 05.2023
Event Sales Manager
P.M Commercial
03.2021 - 05.2022
Business Development Manager
Property Guru Pro
03.2020 - 03.2021
Event Producer
Neonormal
02.2019 - 01.2020
Events Coordinator (Casual)
The Eventful Learning & Co
05.2018 - 07.2019
Torrens University Australia
Bachelor from Business (Event Management)
01.2014 - 02.2016
RMIT University
Certificate IV from Interior Design And Decoration
03.2013 - 11.2013
Sales Executive/Team Leader
BMW MINI Melbourne
02.2013 - 05.2018
RMIT University
Diploma from Marketing, Communication & Business
01.2011 - 03.2013