Cassie Barber
Yarrabilba,Australia
Summary
Dynamic Director with a proven track record at BFH Australia, driving a remarkable 36% sales increase. Expert in contract negotiation and staff management, I excel in fostering strong customer relationships and implementing effective marketing strategies. Passionate about team training and development, I consistently achieve business growth and operational excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Owner
BFH AUSTRALIA
BALLINA
01.2017 - Current
- Managed staff of 80 across four locations, enhancing operational efficiency.
- Led a team of six in telecommunications, specializing in antenna and security installations.
Executed installations of 4-5G Celfi Repeaters, Starlink systems, and alarm systems.
Managed CCTV, radio, and TV antenna installations.
Oversaw data cabling, phone line setups, fiber installations, and Wi-Fi access point deployments.
Conducted testing and tagging for clients as needed. - Oversaw finance department of three team members, ensuring accurate bookkeeping and account management.
- Led marketing initiatives for a team of three, driving brand visibility and engagement.
- Handled human resources functions, including recruitment and terminations.
- Prepared and negotiated new employment contracts, ensuring compliance with legal standards.
- Conducted training programs for new recruits, facilitating smooth onboarding processes.
- Directed operations of two pizza stores, promoting efficiency and high-quality service.
Oversaw employee scheduling to align with business needs and budget constraints.
Introduced inventory management practices, reducing waste while maintaining stock levels.
Educated staff on compliance with health regulations and customer engagement techniques.
Performed ongoing assessments of team performance to drive improvements.
Liaised with suppliers to secure optimal pricing and product quality.
Reviewed sales metrics regularly to guide promotional efforts and boost revenue.
Finance Officer
NGUNYA JARJUM ABORIGINAL CORPORATION
Lismore, NSW
10.2019 - 05.2020
- Streamlined accounts payable processes to enhance efficiency and accuracy.
- Obtained insurance quotes and selected optimal options for cost-effectiveness.
- Designed and organised building project for finance floor, managing trades and budgets effectively.
- Oversaw fleet management for vehicle acquisition and disposal.
- Implemented electronic timesheets, transitioning payroll system from paper-based methods.
- Introduced batch payments for accounts payable and payroll to reduce processing time.
- Transitioned the payroll schedule from weekly to fortnightly, improving efficiency, flow management.
- Enhanced IT workflows through partnership with external IT provider.
Business Manager
Lucas TV Antenna Installations PTY LTD
Orange, Bathurst, Goulburn NSW, Australia
10.2013 - 12.2016
- Management of Staff with 13 employees employed by business
- Balance Business accounts and bookkeeping including pays
- Handling and preparing new employment contracts with staff
- Negotiating and adjusting major contracts with other companies
- Responsible for implementing new company marketing strategies and policies effectively
- Directly involved in preparing new marketing plans and strategies which is utilized in achieving company’s goals
- Increase company’s profit margin every year through a well developed sales and product delivery system
- Participate in training programs for new technicians
- Handle customers’ complaints, and come to an effective resolution.
- Weekly meeting with major clients to ensure continuity in relationship between company and clients
- Protect company‘s image by ensuring that quality control standard of product and service is adequately adhered to effectively
- Responsible for Advertising and negotiating sponsorship deals
- Business Turnover in Role: 2016 Financial Year Turnover $970,000
- 2015 Financial Year Turnover $436,000
- 2014 Financial Year Turnover $146,000
- Major Contracts Awarded: BSA Limited PTY LTD – Foxtel Satellite Contract, BSA Limited PTY LTD – NBN Satellite Contract, Hills Holdings PTY LTD – NBN Fixed Wireless Contract, Sky bridge PTY LTD – NBN Satellite Contract
Business Manager
Coiffeur Group Installations
Parkes & Griffith NSW, Ingham & Innisfail QLD, Australia
05.2009 - 10.2013
- Management of 18 Team members
- Responsible for implementing new company marketing strategies and policies effectively
- Directly involved in preparing new marketing plans and strategies which is utilised in achieving company’s goals
- Increase company’s profit margin every year by redeveloping a sales and product delivery system
- Participate in training programs for new recruits
- Handle customers’ complaints, and effectively resolving and closing complaints
- Supervise clients’ database to ensure continuity in relationship between company and clients
- Stock Control, conducting monthly stock takes and ensuring correct procedures were in place for accounting for all equipment used
- Business Turnover in Role: 2013 Financial Year Turnover $1.8million
- 2012 Financial Year Turnover $1.5million
Security Officer Supervisor
Makesafe Security Solutions
Vermont, Australia
01.2008 - 01.2009
- Sugarloaf Reservoir Pipeline Project.
- Supervisor Westgate Bridge Pay Disputes
Sales Agent
Barry Plant Real Estate
Lilydale, Australia
01.2007 - 01.2008
- Prepare and advise on contract of sale of real estate and ensure documents are filled our correctly
- Prepare Rental Property Agreements
Security Officer
Advance Security
Lilydale, Australia
01.2006 - 01.2007
- Security Patrol and Alarm Response
Security Officer
Weston District Security
Forbes & Lake Cargelligo, Australia
01.2005 - 01.2006
- Security Patrol and Alarm Response
Education
Electrical Safety And Testing of Electrical Cord Connected Equipment And Cord Assembles - Electrical, Electronics And Communications Engineering
Jim's Training
Melbourne08-2022
Operate Elevating Work Platform -
Pinnacle Training
Gold Coast, QLD06-2022
Work Safely At Heights - Telecommunications
North Coast Training
Ballina, NSW06-2022
Food Safety Supervision - Hospitality
Australian Insitute of Food Safety
Sydney, NSW06-2021
Baskin Robbins Franchisee Training - Franchise Training
Palm Oasis Ventures
Brisbane01.2017
Certificate III in Telecommunications – Fiber, Coax And Structured Cabling Add-ons - Telecommunications
Ashley Insitute of Training
Sydney01.2016
Certificate III in Security - Security
Executive Security
Melbourne, VIC02-2009
Course in Traffic Control - Security Industry
Gascoigne Training
Melbourne, VIC02-2009
Course in Property (Agents Representatives) - Real Estate
Real Estate Insitute of Victoria
Melbourne, VIC01.2007
Security Officer Certificate II A,B,C, - Security
Tafe NSW
Orange, NSW01.2005
Year 12 - 2U Math, 2U English, Business Studies, Information Technology, Information Processes of Technology Software Design and Development
Parkes High School
Parkes, NSW01-2005
Certificate II in Information Technology - Computer and Information Systems
Tafe
Armidale, NSW01.2004
Skills
- Staff management
- Contract negotiation
- Financial accounting
- Marketing strategy
- Sales increase
- Customer relationship management
- Business development
- Quality control
- Team training
- Effective communication
- Problem solving
- Conflict resolution
- Decision making
- Strategic planning
- Time management
- Stakeholder engagement
- Non-profit management
- Program management
- Risk management
- Organizational development
- Human resources management
- Budget control
- Employee development
- Business administration
- Legal and regulatory compliance
- Sales management
- Financial reporting
- Hiring and retention
- Coaching and mentoring
- Multitasking and organization
- Staff development
Community Service
2016, Under 6 Soccer Coach – Waratahs Soccer Club, Volunteer – Orange City Rugby
Personal Information
- Date of Birth: 07/23/87
- Nationality: Australian
Affiliations
- 2025 FNCRU - Won Premiership Ballina Rugby
- 2024 QSRU - represented Queensland in the Australian Shield
- 2024 - Won Premiership Brisbane Irish
- 2024 QSRU - represented Queensland in the Australian Shield
- 2023 QRU - Premiership Rugby Major Semi-Final
Certification
- NSW Security Master License
- Asial Open Cablers License (Telecommunications Cert III)
Timeline
Finance Officer
NGUNYA JARJUM ABORIGINAL CORPORATION
10.2019 - 05.2020
Business Owner
BFH AUSTRALIA
01.2017 - Current
Business Manager
Lucas TV Antenna Installations PTY LTD
10.2013 - 12.2016
Business Manager
Coiffeur Group Installations
05.2009 - 10.2013
Security Officer Supervisor
Makesafe Security Solutions
01.2008 - 01.2009
Sales Agent
Barry Plant Real Estate
01.2007 - 01.2008
Security Officer
Advance Security
01.2006 - 01.2007
Security Officer
Weston District Security
01.2005 - 01.2006
Electrical Safety And Testing of Electrical Cord Connected Equipment And Cord Assembles - Electrical, Electronics And Communications Engineering
Jim's Training
Operate Elevating Work Platform -
Pinnacle Training
Work Safely At Heights - Telecommunications
North Coast Training
Food Safety Supervision - Hospitality
Australian Insitute of Food Safety
Baskin Robbins Franchisee Training - Franchise Training
Palm Oasis Ventures
Certificate III in Telecommunications – Fiber, Coax And Structured Cabling Add-ons - Telecommunications
Ashley Insitute of Training
Certificate III in Security - Security
Executive Security
Course in Traffic Control - Security Industry
Gascoigne Training
Course in Property (Agents Representatives) - Real Estate
Real Estate Insitute of Victoria
Security Officer Certificate II A,B,C, - Security
Tafe NSW
Year 12 - 2U Math, 2U English, Business Studies, Information Technology, Information Processes of Technology Software Design and Development
Parkes High School
Certificate II in Information Technology - Computer and Information Systems
Tafe