Cassie Butler

• Processed incoming stock and documented product information to manage inventory levels.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Delivered energetic responses to customers online and in person at Market stalls
• Offered personalized customer service to all customers to support satisfaction and loyalty.
• Contributed to visual merchandising efforts, creating photos of clothing and accessory products that encouraged product engagement.
• Developed loyal customer base by providing excellent customer service.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

• Worked in a buzzing team environment with consistent and positive customer service interactions
• Maintained coffee machine maintenance and working environment to a satisfactory level through out shift
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Showcased versatility by assisting in other areas of the café as needed, including arranging booking of board hire and charter boat bookings (linked family business)

Administration Office All-rounder

• Launch party administration preparation, Prize Pack coordination and communication with business contributors
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Developed strong communication and organizational skills through working on group projects.
• Coordinated travel and accommodations for event attendees.

Position: Market Stall Manager

• First point of contact for general enquiries
• Application management, short listing and sourcing
• Criteria management, obtaining legal stall holder competencies
• Applied effective time management techniques to meet tight deadlines
• Stall location allocation coordination and management

Position: Promotional Team Leader

• Team Coordination
• Team time management coordination
• Mapping and allocating team destination
• First point of contact for general enquiries
• Team target management
• Payroll coordination

• General front of house duties
• First point of contact for orders and customer service enquiries, Barista, Food preparation
• Excellent communication skills, both verbal and written.
• Provided professional services and support in a dynamic work environment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked effectively in fast-paced environments.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Cultivated interpersonal skills by building positive relationships with others.

• General Administration and data entry
• Record accurate correspondence when completing reference checking
• Assisted with onboarding and orientation of new hires
• Implemented pre-employment screenings such as background checks or assessments to ensure compliance with legal requirements and company policies.

• Assisting consultants in filling hospitality and blue collar positions
• Registration preparation oversight and organisation
• Maintain and manage a database of candidates
• First point of contact for all position general inquiries, candidate management and re formation of candidate resume’s
• Screening and scheduling candidate interviews with clients
• Candidate management / client position communications
• Maintain unsuccessful candidate application’s
• Terminating candidates
• Improved overall quality of hire by assisting with reference checks, background screenings, and finalizing employment contracts.
• Supported hiring managers in identifying top talent through thorough resume screening and insightful candidate assessments.
• Responded to employee inquiries regarding benefits and other HR topics.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Confirmed appointments and interviews with job candidates.
• Managed onboarding processes, ensuring new employees had a seamless transition into their roles.
• Collaborated with managers to identify and address employee relations issues.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Conducted exit interviews with terminated employees.

• Managed onboarding processes, ensuring new employees had a seamless transition into their roles
• Provide team administration support
• Coordinate weekly team meeting
• Candidate data base management, maintaining successful candidates
• Maintain unsuccessful candidate communication
• Confirmed appointments and interviews with job candidates.
• Conducted comprehensive phone interviews to pre-screen candidate
• Advocated for staff members, helping to identify and resolve conflicts.
• Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Maintained candidate records and updated information accordingly.
• Online Job advertisement management
• Drafted temporary contract and permanent placement confirmation
• Obtaining all right to work documents
• Coordination of OH&S site inspections
• Maintaining candidate action items and HR communications
• Reference checks and skill testing coordination

• Interview activity management and control
• Data Entry Management and Control
• General Administration Duties
• Assistance with White Collar recruitment process
• Ensure all consultants are managing workload
• Front office management – overseeing full process of candidate registration and induction process prior to placement
• Ensure candidates meet the expectations of registration and test requirements prior to placement and inform candidates when they haven’t passed specific requirements
• Provide Branch Manager with processional support and advice in relation to administrative functions
• Update Account Managers on ongoing/outstanding invoice discrepancies to be rectified
• Reference checking and candidate screening
• Client liaison regarding candidate performance and job requirements
• Termination of candidates
• Timesheet management and payroll communication
• Coordinating medicals for candidates prior to placement
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Created, maintained and updated filing systems for paper and electronic documents.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed compliance to keep organization operating within legal and regulatory guidelines.

• Coordinate and manage the day to day running of the office
• Chair weekly meeting to ensure objective’s are met
• Book accommodation and travel for staff
• Discuss registration process with candidates
• Prepare candidates for interview
• Placing online job advertisements
• Obtain legible copies of required qualifications, tickets and/or licences are scanned upon registration
• Timesheet management, Record accurate conversations and correspondence with clients and candidates