Summary
Overview
Work History
Skills
Timeline
Bartender

Cassie Casas

Saint Andrews Beach,VIC

Summary

Hard-working and friendly hospitality professional with extensive experience as a bartender and waitress. Passionate about delivering exceptional customer service and creating memorable guest experiences. Skilled in working in fast-paced environments, multitasking, and maintaining a positive attitude under pressure. Fully available and eager to contribute to a dynamic team.

Overview

2023
2023
years of professional experience

Work History

Bartender

Portsea Hotel

Bartender

The National Golf Course
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Sorrento Hotel
02.2021 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Stringgers
02.2019 - 01.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Sorrento Hotel
02.2021 - 01.2023

Waitress

Stringgers
02.2019 - 01.2021

Bartender

Portsea Hotel

Bartender

The National Golf Course

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Cassie Casas