Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Parker

Drouin South,VIC

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Retail Supervisor

Petbarn
11.2022 - Current
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

Retail Assistant

Woolworths
04.2010 - Current

At Woolworths i worked in many different departments, i worked in the bakery department where i worked in a team environment. job functions envovled, stock control, date coding, markdowns, stock loss and also food preparation.

I also worked in ticketing witch included weekly specials and promotions, taking tickets down putting them up and printing them out.

I also worked on the planograms, witch envovled reading planograms, making the shelf and stock adjustments sequencing the stock for online departments and re-ticketing and re-stocking them.

Animal Farm

Animals On The Move
02.2010 - 03.2011

At animals on the move we looked after and cared for young farm animals that would travel with us to special events where children could have a hands on approach with animals they wouldn't usually see everyday. As a worker I would set up their pen and make sure they had somewhere safe to be, have plenty of food and water and also plenty of shade. I would also educate children on how to care for such pets.

Education

Berwick Secondary
Berwick, VIC
11.2008

Skills

  • Strong Communication and Interpersonal Skills
  • Merchandise Recommendations
  • Merchandise Receiving and Handling
  • Item Ticketing and Pricing
  • Exceeding Customer Expectations
  • Product Knowledge
  • Planogrmas
  • Meeting Sales Goals
  • extensive customer service
  • problem solving
  • active listening
  • Phone based customer service

Timeline

Retail Supervisor

Petbarn
11.2022 - Current

Retail Assistant

Woolworths
04.2010 - Current

Animal Farm

Animals On The Move
02.2010 - 03.2011

Berwick Secondary
Cassie Parker