Cassie YU
Chippendale,NSW
Summary
Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
2
2
years of professional experience
Work History
Product Manager
Eternal Asia
07.2022 - 06.2023
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Channel Sales Representative
JD.com
03.2022 - 06.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
E-Commerce Assistant
Hengan Group
12.2020 - 06.2021
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume. The exposure of the operating e-commerce website increased by 300%, and the transaction volume increased by 30%
- Integrated photographs of merchandise into corporate e-commerce software. Photographed merchandise and prepared written descriptions of items for live-streaming.
- Promoted products in online communities through live-streaming, weblog or online advertising.
- Utilized various analytics tools to track customer behaviour and optimize website layout.
Education
Master of Arts - Database Management
University of Sydney
Sydney, NSW12.2024
Bachelor of Arts - International Business
Xiamen University Malaysia
Malyasia06.2022
Skills
- Soft skills: Self-learning skills, Communication skills
- Languages: English(4 year full-time English education with IELTS65), Mandarin(native)
- IT skills: MS Office, SPSS
Timeline
Product Manager
Eternal Asia
07.2022 - 06.2023
Channel Sales Representative
JD.com
03.2022 - 06.2022
E-Commerce Assistant
Hengan Group
12.2020 - 06.2021
Master of Arts - Database Management
University of Sydney
Bachelor of Arts - International Business
Xiamen University Malaysia
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