Catalina Castano
Pine Mountain,Queensland
Summary
Driven and detail-oriented professional with a background in the food service industry, notably at Eat Street Northshore. Excelled in enhancing guest experiences through exceptional customer service and strict adherence to cleanliness standards. Proven ability to train peers and improve service efficiency, showcasing strong work ethic and team collaboration skills.
Overview
4
4
years of professional experience
Work History
Server
Eat Street Northshore
Brisbane, QLD
01.2023 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sandwich Artist
Subway
Karalee, QLD
01.2020 - 12.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Biomedical Science -
University of Queensland
Brisbane, QLD11.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cleanliness standards
- Safe Food Handling
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Server
Eat Street Northshore
01.2023 - Current
Sandwich Artist
Subway
01.2020 - 12.2021
Bachelor of Biomedical Science -
University of Queensland