Catalina Mendoza Garcia
Sydney,NSW
Summary
Bilingual professional with 7+ years of combined experience in communication, team coordination, hospitality, and media. Strong background in customer service, scheduling, guest engagement, and managing fast-paced environments. Currently a team leader at Totti’s (Merivale).
Overview
7
7
years of professional experience
Work History
Team Leader – Front of House
Merivale
Sydney, NSW
2024.12 - Current
- Supervise front-of-house operations in a high-volume.
- Lead, train, and schedule team members to ensure exceptional service.
- Handle guest relations and resolve issues professionally and efficiently.
Waitress
Merivale
sydney, NSW
2022.10 - 2024.12
- Provided attentive, high-standard service to guests in a busy dining setting.
- Assisted with opening and closing procedures, bookings, and team support.
- Maintained excellent communication with the team and management.
Production Assistant – TV Production
NTN24 TV
Colombia, Bogota
2019.09 - 2022.09
- Scheduled and coordinated over 18,000 live interview guests.
- Supported live news coverage, including the 2020 U.S. presidential election.
- Communicated across editorial and technical teams to meet deadlines.
Editorial & Production Intern – Political Programm
RCN TV
Colombia, Bogota D.C
2018.08 - 2019.09
- Conducted interviews with over 40 public figures in entertainment and politics.
- Created web content, and assisted in script transcription and dubbing.
- Supported the production of cultural programs like Efecto Naim and Poder Latino.
Education
Bachelor’s Degree in Social Communication
University Santo Tomas
Colombia 2019-09
Skills
- Proactive
Work under pressure
Team Work
Communications
Perseverance
Interpersonal skills
Enthusiasm - Staff training
- Customer service
Timeline
Team Leader – Front of House
Merivale
2024.12 - Current
Waitress
Merivale
2022.10 - 2024.12
Production Assistant – TV Production
NTN24 TV
2019.09 - 2022.09
Editorial & Production Intern – Political Programm
RCN TV
2018.08 - 2019.09
Bachelor’s Degree in Social Communication
University Santo Tomas