Catalina Ramirez
Surfers Paradise,QLD
Summary
Quick learner and confident in my abilities to perform. With a high sense of commitment willing to learn of every opportunity and circumstance and in disposition and devotion to achieve my desired goals. In addition I always have been aware of overcome myself to get a successful career and highly motivated to develop my professional skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Passionate Bartender/mixologist / Chef. Strongly motivated to achieve the highest level of service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Miami Marketta
10.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Bar Manager
Vanitas, Palazo Versace Hotel
02.2023 - 10.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Head Bartender
Social Eating House + Bar
06.2022 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Head Bartender
Veladora, The Star Hotel
01.2022 - 06.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Certificate IV - Kitchen Management & Hospitality Management
AA Training Academy
Gold Coast11.2024
Level 1 Award in Spirits - Mixologist
WSET
London, UK05.2023
Certificate of Completion, Cocktail Design Program - Mixologist
The Bar Above
Gold Coast09.2021
Bachelor of Arts - Fashion Design
Arturo Tejada Cano
Colombia 01.2017
Skills
- Team player
- Adaptability to change
- Creative thinking
- Task Delegation
- Product and service knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Miami Marketta
10.2023 - Current
Bar Manager
Vanitas, Palazo Versace Hotel
02.2023 - 10.2023
Head Bartender
Social Eating House + Bar
06.2022 - 01.2023
Head Bartender
Veladora, The Star Hotel
01.2022 - 06.2022
Certificate IV - Kitchen Management & Hospitality Management
AA Training Academy
Level 1 Award in Spirits - Mixologist
WSET
Certificate of Completion, Cocktail Design Program - Mixologist
The Bar Above
Bachelor of Arts - Fashion Design
Arturo Tejada Cano
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