CATE AYRES
Balgowlah,Australia
Summary
- Nursing degree graduate with exceptional communications skills and many successful years of account management, specialising in complex and technical medical devices.
- Sales focused agenda to drive strategic outcomes and desired results.
- Passionate in building strong, authentic business relationships with all medical personnel.
- Acknowledged for excellent organisational skills and being confident and capable in delivering technical and practical medical product information.
- Highly motivated and successful team player who is also highly efficient working autonomously.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Mediquip Pty Ltd
NSW/ACT
01.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Business Development Manager
Mainstay Medical
NSW/ACT
01.2021 - 07.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Education
Bachelor of Nursing -
University of Sydney
Sydney, NSW05.1999
Skills
- Independent Decision Making
- Systematic Workflow Management
- Customer Success Specialist
- Sales Workflow Optimization
- Comprehensive Account Planning
- Proficient Written Communication
- Collaborative Relationship Management
- Process Documentation
- Performance Reporting
- Proven Accountability
- Team collaboration
- Sales expertise
Accomplishments
- Successfully launched Re8ctivate neuromodulation system.
Deviceexperience
- Endoluminal Therapies; Abdominal Aortic Aneurysm (including fenestrated grafting) and Thoracic Aortic Aneurysm repairs.
- Coronary Stenting and the Melody Transcatheter Pulmonary Valve deployment.
- Neuromodulation: High Frequency Spinal Cord Stimulation Therapy.
- Cryotherapy Medical Devices.
Languages
English
Native or Bilingual
Timeline
Sales Specialist
Mediquip Pty Ltd
01.2024 - Current
Business Development Manager
Mainstay Medical
01.2021 - 07.2023
Bachelor of Nursing -
University of Sydney