Cate Freiburg
Brunswick,Western Australia
Summary
I am looking for a full time position with a reputable company. I have experience as a personal trainer, group fitness instructor and a membership consultant in a gym, and a day shift manager in hospitality. I am intelligent and naturally curious & creative and have a high standard of ethical behaviour. I am comfortable working with people from diverse backgrounds both in one-on-one and group situations. I have highly developed communication skills coupled with the proven ability to remain focused and calm in times of pressure, as well as the ability to work effectively unsupervised, using initiative with thoughtful consideration. I have experience leading and managing teams, as well as organizing and ensuring smoothly run shifts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer & Membership Consultant
Anytime Fitness St Luke’s
Morningside, Auckland
01.2022 - 12.2023
- My role as a membership consultant involved sales as well as member retention.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Implemented strategies designed to increase overall membership numbers within a specific period of time.
- Demonstrated safe and proper exercise techniques to clients.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Promoted classes and facility amenities on social media.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
Personal Trainer & Membership Consultant
Anytime Fitness Botany
Morningside, Auckland
07.2020 - 12.2023
- My role as a membership consultant involved sales as well as member retention.
- Implemented professional sales presentations to creatively communicate product quality and market comparisons.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Implemented strategies designed to increase overall membership numbers within a specific period of time.
- Demonstrated safe and proper exercise techniques to clients.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Promoted classes and facility amenities on social media.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
Shift Manager (Casual)
Burgerfuel Botany & Burgerfuel Mt Eden
02.2018 - 12.2023
- Monitored employee performance and provided feedback and coaching when needed.
- Communicated with other shift managers to facilitate continuum of customer service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained and supervised day shift team of 10 employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Documented receipts, employee hours and inventory movement.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Investigated safety incidents or accidents as needed.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Student Cleaner
Life Pharmacy Botany
Botany, Auckland
11.2016 - 12.2017
- Sanitized surfaces such as door handles, light switches and countertops.
- Discarded cardboard boxes and trash in compactors and balers.
- Vacuumed carpets and rugs in classrooms, offices, and common areas.
- Emptied wastebaskets and recycling containers.
- Dusted furniture, fixtures, window sills, shelves and ledges.
- Filled dispensers with cleaning products for use by staff members.
- Performed general workspace cleaning duties to promote positive environment and safety.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Education
High School Diploma -
Botany Downs Secondary College
Auckland, New Zealand01.2017
Skills
- Excellent Customer Service Skillset
- Excellent written and oral communication
- Physically Fit
- Experience with information technology
- Empathetic and patient with others
- Passionate about helping others
- Well presented with an enthusiastic and hardworking attitude
- Excellent leadership skills
- Excellent management skills
Certification
Certificate in exercise level 4 and 5, New Zealand Institute of Health and Fitness
Background Information
I moved to New Zealand from South Africa in 2015 and am fluent in both English and Afrikaans. I have recently moved to Western Australia. I come from a supportive close family who have strong values of trust, honesty and integrity. In my leisure time I enjoy socializing with friends, exercising and hiking.
References
- Rimma Oleinikova, 021 086 66217
- Matt Cornes, 021 300 124
- Kyle Hargreaves, 021 011 4538
Timeline
Personal Trainer & Membership Consultant
Anytime Fitness St Luke’s
01.2022 - 12.2023
Personal Trainer & Membership Consultant
Anytime Fitness Botany
07.2020 - 12.2023
Shift Manager (Casual)
Burgerfuel Botany & Burgerfuel Mt Eden
02.2018 - 12.2023
Student Cleaner
Life Pharmacy Botany
11.2016 - 12.2017
High School Diploma -
Botany Downs Secondary College
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