Catherine Stratton
NEDLANDS
Summary
Dynamic and customer-focused professional with experience at McDonald's, enhancing customer satisfaction through efficient service and effective complaint resolution. Skilled in cash handling and multitasking, I streamlined order processing, achieving quicker turnaround times while maintaining a clean and organized workspace. Committed to delivering exceptional customer assistance in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Front Counter Worker
McDonald's
08.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Dealt with hard situations and customer complaints
- Worked under pressure
- Streamlined order processing for increased accuracy and quicker turnaround times.
- Worked alone during rush hours
- Being called in early or on short notice
Education
Shenton Collage
01-2026
Skills
- Cert two in active voluteering
- Listening
- Cleaning and organization
- Customer assistance
- Efficient multitasking
- Cash handling
- customer service
Timeline
Front Counter Worker
McDonald's
08.2024 - Current
Shenton Collage
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