Catelyn Duncan
Redland Bay,QLD
Overview
8
8
years of professional experience
Work History
Duty Manager
BCC Cinemas Capalaba
08.2016 - Current
- Provide excellent customer service at all times and ensure others in the team do.
- Managed daily operations of the theatre including labour cost, cost of sales, revenue control, speed of service, employees, safety of customers.
- Allocated and assigned duties to staff. Regularly checked on cleanliness of the cinema and ensured equipment and projection were in good working condition.
- Accurately counting and balancing cash tills at the end of each shift.
- Reconciling cash drawers and banking at the end of night.
- Maintaining cost controls and determining optimal coverage to meet business needs.
Clinical Placement Student Nurse
Mater Private Redlands
06.2024 - 07.2024
- Promoted patient comfort by promptly addressing pain management needs and assisting with activities of daily living.
- Developed nursing skills under the guidance of experienced preceptors, implementing evidence-based practices for optimal outcomes.
- Demonstrated commitment to ethical practice by adhering to professional standards of confidentiality, informed consent, and safe medication administration.
- Enhanced patient satisfaction by consistently providing prompt, courteous service and addressing individual needs with empathy and understanding.
- Optimized time management skills in a fast-paced clinical setting by prioritizing tasks according to urgency while maintaining focus on quality patient care.
- Contributed to a safe clinical environment by adhering to infection control protocols and maintaining cleanliness standards.
- Assisted in the delivery of high-quality patient care through effective communication with the interdisciplinary healthcare team.
- Demonstrated critical thinking skills in emergency situations by quickly assessing patients'' conditions and initiating appropriate interventions under supervision.
- Performed regular rounds to check on well-being of patients.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Evaluated patient histories, complaints, and current symptoms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Clinical Placement Student Nurse
Springwood Terrace Care Community
09.2023 - 09.2023
- Promoted patient comfort by promptly addressing pain management needs and assisting with activities of daily living.
- Developed nursing skills under the guidance of experienced preceptors, implementing evidence-based practices for optimal outcomes.
- Demonstrated commitment to ethical practice by adhering to professional standards of confidentiality and informed consent.
- Contributed to a safe clinical environment by adhering to infection control protocols and maintaining cleanliness standards.
- Supported patients emotional well-being by providing compassionate, empathetic care and active listening to their concerns.
- Enhanced patient satisfaction by consistently providing prompt, courteous service and addressing individual needs with empathy and understanding.
Education
Diploma - Nursing
Mater Education
Mater Education01.2025
High School Diploma -
Alexandra Hills State High School
Alexandra Hills, QLD11.2019
Skills
- Customer Service
- Customer service focus
- Time Management
- New Employee Training
- Attention to Detail
- Cash Management
- Task Prioritization
- Patient Monitoring
- Vitals monitoring
- Infection control standards
- Medication Administration
- Clinical judgment
- ADL Assistance
Timeline
Clinical Placement Student Nurse
Mater Private Redlands
06.2024 - 07.2024
Clinical Placement Student Nurse
Springwood Terrace Care Community
09.2023 - 09.2023
Duty Manager
BCC Cinemas Capalaba
08.2016 - Current
Diploma - Nursing
Mater Education
High School Diploma -
Alexandra Hills State High School
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