Caterina Ziino
Cheltenham,VIC
Summary
As a dental assistant trainee, I have hands-on experience in chairside assistance and reception duties. I have started my dental assistant traineeship at RMIT university. I excel in preparing treatment rooms, assisting during procedures, and managing patient records and appointments. My focus is on providing excellent patient care and supporting the dental team to ensure a smooth practice operation.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Camberwell Dental Centre
Camberwell, VIC
04.2024 - Current
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Have experience in using Dental 4 Windows
Salon Assistant/Receptionist
Casaellie Hair
07.2023 - 03.2024
- Currently working as a Salon Assistant at Casaellie Hair
- My responsibilities include assisting with haircuts, styling, and color treatments, as well as maintaining cleanliness and organization in the salon
- I prioritize customer satisfaction by delivering excellent customer service and ensuring clients feel comfortable and valued during their salon experience.
- Increased client retention with effective communication skills and timely appointment scheduling.
- Managed high volume of incoming calls and inquiries, ensuring prompt assistance to potential clients.
Waitress
Peckish Cafe
Cheltenham
08.2021 - 02.2023
- Provided excellent customer service by greeting and seating guests, taking orders, and delivering food and beverages in a timely manner
- Ensured a positive dining experience by being attentive to guests' needs and addressing any concerns
- Also handled cash transactions and maintained a clean and organized work area
- My friendly demeanor and ability to work well in a fast-paced environment make me a great fit for any restaurant team.
Retail Assistant
Ally Fashion
Fountain Gate, VIC
12.2019 - 06.2021
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Mentone Girls Secondary
11.2022
Skills
- Appointment scheduling
- Team collaboration
- Equipment sterilization
- Treatment room setup
- Chair-side support
Timeline
Dental Assistant
Camberwell Dental Centre
04.2024 - Current
Salon Assistant/Receptionist
Casaellie Hair
07.2023 - 03.2024
Waitress
Peckish Cafe
08.2021 - 02.2023
Retail Assistant
Ally Fashion
12.2019 - 06.2021
Mentone Girls Secondary