Cathal Devereux
Toorak,VIC
Summary
Detail-oriented professional with expertise in monitoring cash flows and resolving discrepancies. Skilled in operational risk management and regulatory compliance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fund Administrator & Client Services Analyst
Bank of New York Mellon
Wexford, Ireland
08.2024 - 08.2025
- Monitored daily cash flows and cleared fund transactions with precise accuracy, minimizing operational risks.
- Conducted routine AML screening, reviewed flagged transactions using regulatory tools, and collaborated with compliance teams on escalations—ensuring adherence to internal policy and international financial regulations.
- Served as the primary contact for internal stakeholders, tracking and resolving inquiries related to fund settlements, and delivering clear explanations and follow-ups via email and phone.
- Investigated transaction discrepancies by analyzing supporting documents, identifying root causes, and coordinating resolution with operations and compliance departments.
Customer Service Advisor
Eishtech
Wexford, Ireland
09.2023 - 08.2024
- Handled a high volume of inbound and outbound calls on behalf of telecom and service-provider clients (e.g., mobile billing, account queries, and technical support).
- Delivered first-contact resolution by listening to customer concerns, identifying issues quickly, and offering appropriate solutions.
- Used CRM systems to log case details, update customer records, and ensure accurate documentation of interactions.
Bar Staff
Vail Resorts
Whistler, Canada
11.2021 - 06.2023
- Prepared and served coffee, espresso drinks, cocktails, and other alcoholic beverages.
- Greeted and seated guests while ensuring compliance with health codes, sanitation requirements, and license regulations, especially during COVID periods.
- Conducted ID checks.
Air Conditioning Technician
Frig Air Ltd
Wexford, Ireland
02.2020 - 01.2021
Education
Bachelor of Arts - International Business
University of Galway
Ireland01-2021
Leaving Certificate -
St. Peters College
Wexford, Ireland05.2018
Skills
- Investigative mindset
- Attention to detail
- Conflict resolution
- Teamwork
- Time management
- Listening and empathy
- Microsoft Office Suite
- Data entry and documentation
Certification
- Category C Drivers License
- Microsoft Office Specialist (MOS) Associate
- White Card Certified
- RSA VIC Certified
- Manual Handling and Safe Pass Certified
Hobbies and Interests
- Soccer
- G.A.A
- Snowboarding
- Gym
- Music
- AFL
- Technology
References
References available upon request.
Timeline
Fund Administrator & Client Services Analyst
Bank of New York Mellon
08.2024 - 08.2025
Customer Service Advisor
Eishtech
09.2023 - 08.2024
Bar Staff
Vail Resorts
11.2021 - 06.2023
Air Conditioning Technician
Frig Air Ltd
02.2020 - 01.2021
Bachelor of Arts - International Business
University of Galway
Leaving Certificate -
St. Peters College
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