Catherine Allan
Bundoora,VIC
Summary
Dedicated professional with extensive experience in housekeeping at Best Western, excelling in quality control and guest services. Proven ability to maintain pristine environments through effective cleaning techniques and time management. Recognized for enhancing client satisfaction and fostering teamwork, ensuring a safe and welcoming atmosphere for all.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Housekeeping
Best Western
Attwood, Victoria
01.2020 - 06.2025
- Executed housekeeping operations, including linen changes and floor vacuuming.
- Conducted thorough cleaning of walls and furniture to maintain pristine environments.
- Performed detailed inspections to ensure cleanliness and guest readiness.
- Coordinated with staff for efficient room preparation ahead of occupancy.
- Cleaned windows to improve visual appeal.
- Maintained bathroom cleanliness to uphold hygiene standards.
- Completed carpet cleaning to enhance overall facility presentation.
Gardener
Highway Customs
Epping, Victoria
03.2014 - 01.2020
- Cleared pathways of overgrowth, debris, and snow to minimize hazards.
- Cultivated diverse plant species across multiple landscape designs for enhanced client satisfaction.
- Maintained garden tools and equipment to ensure optimal performance and safety standards.
- Weeded garden beds using hand tools and mechanical equipment to eliminate unwanted plants.
- Operated power equipment, including mowers, trimmers, and blowers, to uphold lawn quality.
Gardener/specialising for People With Disabilities
Simply Helping
St Helena, Victoria
02.2017 - 04.2018
- Enhanced landscape maintenance efficiency by operating gardening tools and equipment safely.
- Provided guidance on plant care, pest management, and soil health.
- Executed transplanting, cultivating, trimming, fertilizing, and pruning tasks as needed.
- Weeded garden beds using hand tools and machinery to eliminate unwanted species.
- Maintained healthy lawns through effective use of power equipment like mowers and trimmers.
- Cleared pathways of overgrowth and debris to minimize hazards.
- Watered plants and performed minor irrigation repairs and adjustments.
- Collected leaves, weeds, and debris for disposal or composting.
Maintenance/Labourer Gardening
Contracted to Moreland City Council
Couborg, Victoria
01.2012 - 10.2013
- Executed lawn mowing using ride-on and hand mowers, ensuring uniform appearance.
- Conducted turf maintenance to promote healthy growth and aesthetics.
- Applied fertilizers and chemicals to enhance plant health and mitigate pests.
- Managed irrigation systems for optimal water distribution.
- Performed planting, pruning, weeding, and mulching for garden upkeep.
- Maintained sports fields to meet safety and performance standards.
- Oversaw maintenance of croquet greens for recreational quality.
- Drove trucks for transportation of equipment and materials.
Labourer / Driver
Safe T Surfaces
, Victoria
07.2012 - 12.2012
- Operated heavy machinery for efficient loading and unloading of materials.
- Transported materials safely between job sites using company vehicles.
- Ensured clean and safe work environment by adhering to safety protocols.
- Collaborated with team members to optimize daily workflow efficiency.
- Checked stock levels regularly to maintain adequate supplies.
- Prepared trucks for next day shipments by packing materials efficiently.
- Executed precise measuring and taping of roads for project specifications.
- Mixed chemicals according to safety standards and operational guidelines.
Gardener /General Laborer
Overall Property Maintenance
, Victoria
04.2010 - 11.2010
- Delivered exceptional customer service to enhance client satisfaction.
- Utilized gardening tools for effective maintenance and care of landscapes.
- Performed mowing, pruning, and weeding to ensure optimal garden health.
- Executed mulching and planting tasks to promote plant growth.
- Applied weed spraying techniques to manage and control unwanted vegetation.
Cleaner / Laundry Assistant
San Carlo Nursing Home
South Morang, Victoria
02.2009 - 04.2010
- Maintained high hygiene standards through vacuuming, mopping, and dusting.
- Sorted, washed, folded, and ironed residents' clothing and linens.
- Engaged in conversations with residents to foster community relationships.
- Executed carpet cleaning to enhance overall cleanliness of living areas.
Cleaner / Laundry Assistant
Amity at Greensborough
Greensborough, Victoria
02.2006 - 10.2009
- Executed thorough vacuuming of floors and work areas to maintain cleanliness.
- Performed dusting and polishing on furniture and fittings for enhanced appearance.
- Conducted sweeping, mopping, and scrubbing to ensure hygienic environments.
- Shampooed carpets and rugs to eliminate stains and odors.
- Cleaned walls and windows to improve overall facility ambiance.
- Sorted and laundered residents' clothing to uphold hygiene standards.
- Demonstrated knowledge of safe chemical use during cleaning processes.
- Removed rubbish regularly to promote a tidy atmosphere.
Animal Attendant
Cottage Kennels
, Victoria
05.2001 - 03.2006
- Maintained animal habitats to ensure safe environments for all species.
- Tracked daily health and behavior of animals to monitor well-being.
- Assisted veterinary staff during examinations and treatments to enhance care quality.
- Administered prescribed medications to animals as directed by veterinarians.
- Provided food and water tailored to individual dietary requirements of animals.
- Organized supplies for daily operations, including food items and veterinary materials.
- Performed daily cleaning tasks, including floor maintenance and bedding changes.
Education
Macleod Technical School
Macleod, VIC12-1989
Skills
- Cleaning techniques
- Equipment maintenance
- Guest services
- Safety protocols
- Quality control
- Time management
- Plant care
- Customer service
- Team collaboration
- Housekeeping and laundry services
- Housekeeping and organization
Certification
- Infection control training - COVID-19 - October 2021
- SITXOHS002A - Follow workplace hygiene procedure - October 2013
- Certificate III in Health Support Services HLT31807 - August 2009
- Certificate I in Construction CPC10108 - September 2011
Timeline
Housekeeping
Best Western
01.2020 - 06.2025
Gardener/specialising for People With Disabilities
Simply Helping
02.2017 - 04.2018
Gardener
Highway Customs
03.2014 - 01.2020
Labourer / Driver
Safe T Surfaces
07.2012 - 12.2012
Maintenance/Labourer Gardening
Contracted to Moreland City Council
01.2012 - 10.2013
Gardener /General Laborer
Overall Property Maintenance
04.2010 - 11.2010
Cleaner / Laundry Assistant
San Carlo Nursing Home
02.2009 - 04.2010
Cleaner / Laundry Assistant
Amity at Greensborough
02.2006 - 10.2009
Animal Attendant
Cottage Kennels
05.2001 - 03.2006
Macleod Technical School