Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Catherine Chambers

Sunshine Coast,QLD

Summary

Adept in fostering resilience and trust, my tenure at Anglicare as a Care Partner/Case Manager showcased my ability to manage extensive caseloads efficiently and cultivate strong client rapport. With a Diploma in Community Services and Counselling Practices, my approach integrates diligent case management with a happy disposition, enhancing client relationships and achieving high-quality outcomes.

Overview

7
7
years of professional experience

Work History

Peer Facilitator

Wellways/Carer Gateway
06.2021 - 10.2024
  • Collaborated with Wellways/Carer Gateway to assist unpaid Carers.
  • Facilitated group sessions focused on supporting Carers' resilience.
  • Offered essential guidance on My Aged Care.

Care Partner/Case Manager

Anglicare
Sunshine Coast, QLD
02.2020 - 04.2021
  • Managed demanding work environment.
  • Managed extensive caseloads while maintaining efficiency and order.
  • Adapted to various new software.
  • Able to work with Clients living in the Mental Health space
  • Cultivated strong rapport with clients consistently.
  • Delivered high-quality work within required timeframes.
  • Created a dynamic and engaging atmosphere for team members.
  • Trained new hires effectively to integrate into the team smoothly.

Client Case Manager

IRT
Sunshine Coast, QLD
01.2018 - 11.2019
  • Performed in-home assessments, intakes, and reviews.
  • Handled case management for clients.
  • Provided advocacy for client needs.
  • Managed financial resources aligned with client goals.
  • Cultivated firm client relationships, fostering trust in the company.
  • Monitored client progress through regular follow-ups and documentation of activities and services provided.
  • Maintained confidentiality and adhered to professional ethics and standards.
  • Assessed mental health status of clients via interviews and questionnaires.

Education

Diploma of Counselling -

Diploma in Community Services -

Cert 111 -

Workplace Training and Assessment

Certificate 111 -

Business Administration

Certificate 111 -

Aged Care

Skills

  • Excellent listener
  • Happy disposition
  • Can build trust quickly
  • Enjoys helping others
  • Open-Minded Approach
  • Attention to detail
  • Blue Card
  • Updated Police Clearance
  • Diploma in Community Services
  • NDIS Yellow Card
  • Diligent
  • Mature
  • Think outside the box
  • Patient
  • Diploma in Counselling Practices
  • Computer literate
  • Proficient in Task Management
  • Can work autonomously
  • Social interaction
  • Interpersonal relationships

References

Bernadette English, Senior Client Coordinator, Anglicare, 0437 868 605

Astrid Heckler, Peer Facilitator, Wellways, 0425 720 543

Leanne Anderson, Carer Coach, Wellways, 0407 528 031

Affiliations

  • I have created a walking group for women which I have have run for the past four years. Bringing new arrivals to the Sunshine Coast together to enable them to meet others and form friendships.
  • Teach Mahjong and host a group each weekend.
  • Avid reader and a member of a book club.

Timeline

Peer Facilitator

Wellways/Carer Gateway
06.2021 - 10.2024

Care Partner/Case Manager

Anglicare
02.2020 - 04.2021

Client Case Manager

IRT
01.2018 - 11.2019

Diploma of Counselling -

Diploma in Community Services -

Cert 111 -

Workplace Training and Assessment

Certificate 111 -

Business Administration

Certificate 111 -

Aged Care

Similar Profiles

CREATE PROFILE
Catherine Chambers