Catherine Cheer
Pago Pago,American Samoa
Summary
A highly motivated and detail-oriented esthetician with expertise in current beauty techniques. Proficient in skin analysis, hair removal, and a variety of beauty treatments including eyelash extensions, facials, manicure, pedicure and body treatments. Demonstrated success in educating clients on skincare and wellness, creating a positive and informative client experience. Dedicated to enhancing client self-confidence and well-being through beauty services.
Overview
11
11
years of professional experience
Work History
Lead Esthetician/Massage Therapist
All About Me Spa
12.2021 - Current
- Perform a range of skincare and wellness treatments, including eyelash extensions, eyebrow tinting, massages, facials, aromatherapy, hair removal, manicures, and pedicures.
- Deliver exceptional client experiences by conducting thorough consultations, providing expert skincare services, and recommending personalized home care routines.
- Maintain high standards in client service, treatment rooms, and teamwork, ensuring adherence to professional codes of conduct.
- Lead training and mentorship for the spa team, sharing expertise and updating treatment protocols.
- Innovate new spa treatments and research skincare products to enhance service offerings.
- Represent the esthetics and massage department in management meetings and mediate team concerns to foster a positive work environment.
- Oversee equipment maintenance, coordinate repairs, and assist the Spa Director with staff performance evaluations.
- Develop marketing strategies and social media campaigns to attract and retain clients through targeted promotions and discounts.
- Manage product inventory and maintain visually appealing retail displays.
Beauty Consultant Sales Representative
Jacks Of Fiji
09.2021 - 12.2021
- Provided exceptional customer service in-store and over the phone, ensuring a personalized shopping experience.
- Assisted customers with product selection, offering expert recommendations and complementary purchases to boost sales.
- Used in-store systems to check inventory, place special orders, and track stock availability.
- Created visually appealing merchandise displays to attract clientele and enhance the shopping environment.
- Managed inventory, including stock replenishment, organization, and presentation.
- Maintained strong customer relationships through follow-up calls and personalized service.
- Handled administrative and clerical tasks, including processing orders and managing store documentation.
Beauty Therapist
Como Laucala Island Resort
12.2018 - 02.2021
- Provided a full range of beauty and wellness services, including facials, massages, body wraps, hair removal, manicures, pedicures, vichy shower treatments, sauna services, haircuts, bridal hairstyling, and bridal makeup.
- Delivered exceptional customer service by addressing client needs, preferences, and inquiries with professionalism and care.
- Assisted in developing spa products for both amenity and retail use, enhancing the resort’s luxury offerings.
- Maintained high hygiene standards and adhered to all health and safety regulations.
- Stayed up to date with industry trends and applied best practices to deliver top-tier spa experiences.
- Managed inventory and handled administrative tasks to ensure seamless spa operations.
Cake Decorator
Lees Trading Company Ltd
02.2015 - 02.2018
- Monitored oven, proof box, and equipment temperatures to ensure optimal baking conditions.
- Processed customer orders and handled payment transactions with accuracy and efficiency.
- Prepared, decorated, and packaged a variety of cakes, cupcakes, and jam rolls to customer specifications.
- Priced, stored, and displayed decorated cakes in accordance with department procedures and guidelines.
- Maintained a clean and organized work environment by tidying and sanitizing sales counters and work areas.
- Ensured proper replenishment and rotation of food items, following correct cooling and storage protocols.
- Restocked bakery items in display cases to maintain product availability and visual appeal.
- Adhered to safety and sanitation procedures to maintain a sanitary food preparation station.
Roadshow Team Assistant
Telecom Fiji Limited
08.2014 - 08.2014
- Assisted the Telecom Fiji Limited Roadshow team in promoting internet plans, packages, and special offers during a holiday job assignment
Education
Advanced Diploma -
Pivot Point Education And Training Fiji
3 Goodenough St, Suva, Fiji01.2018
Skills
- Product Promotion: Skilled in promoting and selling products to clients, increasing sales and customer loyalty
- Customer Service: Strong ability to provide exceptional client care and ensure satisfaction at all stages of service
- Interpersonal Skills: Excellent at building rapport with clients and colleagues, fostering positive relationships
- Superior Attention to Detail: Committed to delivering high-quality, precise work in all beauty and wellness treatments
- Therapeutic Services: Experienced in providing therapeutic treatments, including massage therapy and skin care
- Communication Skills: Strong verbal and written communication skills, ensuring clear and professional interactions
- Organization Skills: Efficient in managing time, appointments, and tasks to maintain a smooth workflow
- Interactive Skills: Capable of engaging with clients to assess needs and deliver personalized services
- Client Intakes: Skilled in conducting client consultations to determine the best treatment plans
- Care Regimen Design: Proficient in creating tailored skincare and beauty regimens for clients
- Microdermabrasion Treatments: Experienced in performing microdermabrasion for skin rejuvenation
- Skin Types: Knowledgeable about different skin types and their specific treatment needs
- Skincare Services: Expertise in offering a range of skincare services, from facials to advanced treatments
Certifications, Recognitions and Training
London Wellness Academy - Online Training
- OBS200: Ionithermie Vol 3 | September 2022
- Solutions Sale 2.0 | September 2022
- Welcome to Elemis | September 2022
- Biotech 101: An Overview | September 2022
- Biotech 102: Facial Electrics | September 2022
- Biotech 103: Electrical Technologies | September 2022
- An Introduction to Go Smile | September 2022
- Elemis Skin Lab | September 2022
- Elemis Facial Theory | September 2022
- Elemis Biotech 2.0 Theory | September 2022
- Eyelash Extensions and Lash Lift | August 2023
Australian Pacific Technical College -March 2022
MCC00014 - Cyber Security Essentials (Online
Fiji Fashion Week 2018
- Sugar Rose Hair and Makeup Artist - Certificate of Participation
Hobbies and Interests
- Listening to Music: I enjoy a wide range of music genres and often find it to be the perfect way to relax and unwind after a busy day.
- Watching Movies: I'm passionate about movies, whether they’re timeless classics or the latest releases. It’s a great way for me to escape and get inspired.
- Reading: I love diving into books, especially those focused on personal development and wellness. It helps me grow both personally and professionally.
- Learning New Skills: I’m always eager to expand my knowledge and learn new skills, particularly in the beauty and wellness field, to keep up with trends and enhance my expertise.
Declaration
I, Catherine Mei Senibua Cheer solemnly declare that all the above evidence is of true information and acquaintance of myself.
Timeline
Lead Esthetician/Massage Therapist
All About Me Spa
12.2021 - Current
Beauty Consultant Sales Representative
Jacks Of Fiji
09.2021 - 12.2021
Beauty Therapist
Como Laucala Island Resort
12.2018 - 02.2021
Cake Decorator
Lees Trading Company Ltd
02.2015 - 02.2018
Roadshow Team Assistant
Telecom Fiji Limited
08.2014 - 08.2014
Advanced Diploma -
Pivot Point Education And Training Fiji
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