Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Catherine Chege

Noble Park,VIC

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Trained in providing intervention services in addition to routine care and support. Love engaging with clients either through social interaction or during activities. I uphold strong knowledge of NDIS practice codes, codes of conduct and behavior support requirements. I have acquired certificate IV in disability and hope to utilize this knowledge to benefit individuals in need of extra support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Service Worker Volunteer

Sister works
10.2020 - Current
  • Supervision of classes
  • Facilitated community outreach to expand participation and support.
  • Kept case files updated, accurate and aligned with requirements.
  • Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
  • Promoted inclusivity by developing culturally sensitive programming tailored to meet unique needs of diverse populations within the community.
  • Developed a successful volunteer recruitment strategy, resulting in increased participation in community programs.
  • Coordinated and managed volunteer activities for community service projects.
  • Helped clients navigate social services system and access needed resources.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Personal Support Worker

CARECHOICE
10.2020 - Current
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.

Community Support Worker

Absalom SRS
08.2020 - 10.2020
  • Document daily activities, behaviors, and incidents for permanent record.
  • Establish and update work schedules to account for changing staff levels and expected workloads.
  • Help with home management tasks such as preparing meals, and cleaning of premises.
  • Administer medication to clients.
  • Supervise and guide new employees and respond quickly to questions, which improve understanding of job responsibilities.

Personal Support Worker

Huruma Nursing Home
03.2019 - 12.2019
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Planned activities to encourage movement, stretching and strength building.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Customer Service Agent

ALPHADENT SUPPLIES
07.2018 - 02.2019
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Communicated professionally with colleagues, freelancers, and clients.
  • Contacted customers to return routine and general calls promptly.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Assisted call-in customers with questions and orders.

Education

Bachelors - Community Services

ACKNOWLEDGE EDUCATION
Melbourne, VIC
05.2024

Certificate IV in Disability -

ALACC Health College
01.2021

Certificate of Food and Beverage Management -

Mahanaim Educational Institute
08.2018

High School Diploma - Secondary Education

STEPHJOY HIGH SCHOOL
12.2016

Skills

  • Attention to detail
  • Excellent communication skills
  • Team player
  • Reliable
  • Privacy and confidentiality
  • Respectful and Compassionate

Certification

  • First Aid/CPR certificate
  • Working with children check
  • NDIS orientation module
  • Driving license
  • Certificate IV in disability
  • Infection control training certificate
  • Police check
  • NDIS Screening check

References

  • MARIAN JORDAN, +61 425 882 226
  • CLARE MCHUGH, 0390344686
  • NIKA SUWARSIH, 0452528287

Timeline

Community Service Worker Volunteer

Sister works
10.2020 - Current

Personal Support Worker

CARECHOICE
10.2020 - Current

Community Support Worker

Absalom SRS
08.2020 - 10.2020

Personal Support Worker

Huruma Nursing Home
03.2019 - 12.2019

Customer Service Agent

ALPHADENT SUPPLIES
07.2018 - 02.2019

Bachelors - Community Services

ACKNOWLEDGE EDUCATION

Certificate IV in Disability -

ALACC Health College

Certificate of Food and Beverage Management -

Mahanaim Educational Institute

High School Diploma - Secondary Education

STEPHJOY HIGH SCHOOL

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