Catherine Chegwidden
Merredin,WA
Summary
Dynamic professional with a proven track record at the Department of Agriculture and Food, excelling in cash handling and inventory tracking. Adept at building relationships and enhancing service delivery, I consistently improved operational efficiency and customer satisfaction through strategic planning and effective problem-solving. Committed to achieving organizational goals with a goal-oriented mindset.
Overview
2026
2026
years of professional experience
Work History
Sales Assistant/Delivery Driver
Repco Merredin
2021 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring product availability and efficient stock management.
- Collaborated with team members to streamline sales processes and improve customer satisfaction.
- Implemented visual merchandising strategies to promote seasonal collections and drive sales.
- Developed promotional materials and displays that increased foot traffic and engagement in-store.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Delivered parts to surrounding businesses in surrounding towns.
Technical Officer
Department of Agriculture and Food Merredin
2017 - 2021
- Oversaw system upgrades and migrations, minimizing downtime through strategic planning.
- Collecting grain samples.
- Collecting and recording data, weighing, drying, thrashing and organised samples.
Field Officer
Census Australia
2016 - 2016
- Coordinated field operations to enhance project execution and ensure alignment with organizational goals.
- Contacting all dwellings in my area.
- Secured and kept all data organised and safe.
- Completed all on-line administration work, training and uploading to the ABS website.
Weighbridge Operator
CBH Group
2014 - 2016
- Operated weighbridge systems to track vehicle loads and ensure compliance with regulations.
- Conducted daily maintenance checks on equipment to ensure optimal performance and accuracy.
- Collaborated with drivers for efficient weighing processes, minimizing wait times and enhancing service delivery.
- Monitored weight data entry into software systems, ensuring precise reporting and documentation of transactions.
- Maintained a safe work environment by adhering to safety regulations and conducting regular inspections of the weighbridge area.
- Fielded inquiries regarding weight requests and invoice queries and escalated issues to supervisor.
Biosecurity/Skeletonweed Officer
Department of Agriculture and Food
2013 - 2014
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Communicated with farmers to arrange date and time suitable for us to visit and search paddocks
- Recorded data from paddock searches and uploaded results on to the database
- Followed up with farmers with search results
Administration Officer
Department of Agriculture and Food
2010 - 2013
- Managed daily payment processing and drafted related financial documents.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
- Maintained personnel records and updated internal databases to support document management.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Administration Officer
CY O Connor Tafe
2009 - 2010
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Processed purchase orders, service contracts and financial reports.
- Managed team petty cash, purchase orders and account transactions.
Administration Officer
Department of Agriculture and Food
2007 - 2009
- Coordinated administrative tasks to enhance workflow efficiency and support operational goals.
- Managed scheduling, travel arrangements, and correspondence, ensuring timely communications across departments.
- Developed and maintained filing systems for important documents, improving retrieval speed and accuracy.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
- Streamlined office procedures, reducing redundancies and increasing productivity within the team.
- Oversaw inventory management of office supplies, ensuring availability while minimizing costs.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Waitress/Kitchenhand
Cafe56
2005 - 2006
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of tables and dining area.
- Handled cash transactions accurately and efficiently during busy shifts.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Developed strong relationships with regular patrons, driving repeat business.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Kwinana Senior High School
Kwinana, WA1986
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Cash register operation
- Complex Problem-solving
- Processing payments
- Display building
- Point of sale operation
- Opening and closing procedures
- Visual merchandising
- Inventory tracking
- Order fulfillment
Timeline
Sales Assistant/Delivery Driver
Repco Merredin
2021 - Current
Technical Officer
Department of Agriculture and Food Merredin
2017 - 2021
Field Officer
Census Australia
2016 - 2016
Weighbridge Operator
CBH Group
2014 - 2016
Biosecurity/Skeletonweed Officer
Department of Agriculture and Food
2013 - 2014
Administration Officer
Department of Agriculture and Food
2010 - 2013
Administration Officer
CY O Connor Tafe
2009 - 2010
Administration Officer
Department of Agriculture and Food
2007 - 2009
Waitress/Kitchenhand
Cafe56
2005 - 2006
High School Diploma -
Kwinana Senior High School