Catherine Cote

- Deliver exceptional customer service in a fast-paced retail environment, ensuring a positive shopping experience for all customers.

- Assisting with product selection, offer recommendations based on individual preferences, and maintain a clean, organized store.

- Handling cash and electronic transactions accurately, managing inventory levels, and assisting with restocking shelves to ensure product availability.

- Creating a welcoming atmosphere, building customer loyalty, and contributing to team goals through effective communication and collaboration.

Meet and greet – in character/costume and provide entertainment as required.

Activation attendant – engage with the public & assist managing the promotion.

Craft stations – look after children and provide guidance with activities.

- Have a bubbly, exciting, and welcoming attitude towards all co-workers, superiors, and the general public.

- Collaborate with parents or guardians to ensure each child’s well-being, progress, and any specific care requirements are met. Maintain a positive, respectful relationship with children, helping to foster trust and confidence, and commit to ensure a fun, safe, and supportive atmosphere for children.

- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

- Maintained clean and welcoming dining environment, ensuring a positive guest experience.

- Remained calm when dealing with difficult customers

Same as above.