Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Catherine Fehring

Wodonga,Vic

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably at Woolworths. Excelled as a duty manager and SDA delegate, enhancing team collaboration and problem-solving skills. Achieved significant improvements in staff welfare and customer satisfaction, demonstrating a strong ability to support and motivate team members while ensuring operational excellence.

Overview

12
12
years of professional experience

Work History

Sda

Sda
07.2023 - Current

Members sign ups

Helping members with advice etc

Team Member

Woolworths
09.2012 - Current

I started at the Kerang store as a front end team member and transferred to Lavington a year later when I quickly became a front end supervisor and on to duty manager in this time I also became a Sda delegate for NSW under Struan Timms in which I dealt with many issues and went to the NSW conference and parliament to help pass the abuse against retail staff cause

Being a delegate has really been amazing I really enjoy talking to members and helping them when needed..

Sda Delegate

SDA
08.2018 - 07.2023

Help members sign up ,

Help with questions

Support in meetings

Keep everything confidential

Supervisor

Woolworths
08.2012 - 07.2023

Dealing with customers complaining and the running of the front and team making sure team get breaks on time and making the team feel safe at all times

Duty Manager

Woolworths
10.2015 - 10.2019

Running of the store of a night

Education

High School -

Broadmeadows High School
Broadmeadows, VIC
12.1993

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Sda

Sda
07.2023 - Current

Sda Delegate

SDA
08.2018 - 07.2023

Duty Manager

Woolworths
10.2015 - 10.2019

Team Member

Woolworths
09.2012 - Current

Supervisor

Woolworths
08.2012 - 07.2023

High School -

Broadmeadows High School
Catherine Fehring