Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably at Woolworths. Excelled as a duty manager and SDA delegate, enhancing team collaboration and problem-solving skills. Achieved significant improvements in staff welfare and customer satisfaction, demonstrating a strong ability to support and motivate team members while ensuring operational excellence.
Members sign ups
Helping members with advice etc
I started at the Kerang store as a front end team member and transferred to Lavington a year later when I quickly became a front end supervisor and on to duty manager in this time I also became a Sda delegate for NSW under Struan Timms in which I dealt with many issues and went to the NSW conference and parliament to help pass the abuse against retail staff cause
Being a delegate has really been amazing I really enjoy talking to members and helping them when needed..
Help members sign up ,
Help with questions
Support in meetings
Keep everything confidential
Dealing with customers complaining and the running of the front and team making sure team get breaks on time and making the team feel safe at all times
Running of the store of a night