Summary
Overview
Work History
Education
Skills
Websites
Other
Timeline
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Catherine Florentine

Upwey,VIC

Summary

Driven and decisive HR/Recruitment Officer offering 10+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Overview

22
22
years of professional experience

Work History

Human Resources/Recruitment Coordinator

Securecorp
06.2019 - Current
  • Identified and sourced suitable candidates for open positions using job boards, social media and internal databases.
  • Prepared offer letters and contracts for successful applicants.
  • Liaising with business managers regarding their needs and forecasting for future roles
  • Delivering bulk recruitment drives for security and cleaner positions nationally
  • Overseeing and assisting candidates through Securecorp's induction and online training modules
  • Conducted reference checks on potential new hires as part of the selection process.
  • First point of contact for major transitions, hiring and transferring staff for over 100 sites
  • Created partnerships with various job active providers nationally to assist and develop a wage subsidy program which has resulted in over 300k profit for the company
  • Assisting in work cover claims.
  • Greeted applicants at recruitment events such as career fairs or open houses.
  • Explained job duties, compensation and benefits to potential candidates.
  • Handled employee discipline and termination to address policy infractions.
  • Assisted in developing training programs for new recruits as well as existing staff members.
  • Collaborated with other departments to ensure a smooth transition from recruitment through onboarding stages.
  • Created job postings by writing effective descriptions that accurately describe job duties, requirements and qualifications.
  • Ensured compliance with applicable laws related to employment processes.
  • Aligned HR policies with federal and local regulations.
  • Helped with employee transfers and referrals.

Recruitment Consultant

Toll People
05.2016 - 03.2019
  • Delivering high-quality recruitment consultancy services with the most recognised provider of transport, logistics, supply chain, and warehousing staff in Australia
  • Serving as the first point of contact for a diverse range of candidates, employees, and clients within 3PL, transport, and logistics, providing outstanding customer service while responding promptly and professionally to all enquiries
  • Responsible for overseeing bulk recruitment projects in addition to managing advertisements, crafting appropriate written content to attract high-quality candidates
  • Conducting thorough screening and interviews at various stages of recruitment, carefully checking references and acquiring a detailed understanding of each candidate to facilitate appropriate role placement in line with client business requirements
  • Liaising closely with all successful candidates as they progress in their new roles, providing comprehensive support to ensure they are equipped with the necessary resources to excel in their roles while maximising client satisfaction with Toll People
  • Overseeing induction of candidates into the Toll People environment and culture, building comfort and familiarity to promote the greatest chance of success
  • Accurately maintaining a detailed client roster to maximise efficiency and productivity, in addition to managing AM and PM rosters for over 100 warehouse staff
  • Proactively maintaining full compliance with all relevant OH&S policies in addition to managing staff induction sessions, site inspections, and incident reporting
  • Responsible for a number of other tasks including timesheet collection and verification, taking job orders, team performance management, and issue resolution.

Administrator

Toll People
07.2015 - 04.2016
  • Overseeing a variety of administrative tasks including data entry of candidate packs into the system; conducting reference checks, compliance checks for qualifications, and police checks; preparing detailed weekly reports; and responding to telephone queries.

Sales Coordinator

Val Morgan
01.2014 - 01.2015
  • Playing a key role in coordinating all sales events, processing sales leads, drawing up client contracts and drafting proposals
  • Responsible for numerous administrative duties, including answering phones, accurate diary maintenance and booking meetings
  • Programming all current advertisements at cinemas and conducting reach and frequency on campaigns, organising client screenings, cinema mapping on Google maps and preparing post-analysis reports
  • Providing comprehensive assistance to the sales team on a wide variety of tasks.

Sales Support, PA, Reception, and Administration

Mainfreight
01.2012 - 01.2014
  • Processing new sales leads, managing correspondence between the sales team and clients, monitoring customer accounts, and providing data and reports to the sales team
  • Keeping track of sales targets, answering calls, and scheduling diaries; gaining a detailed understanding of the sector while assessing a deal's desirability using financial models to simulate possible outcomes
  • Monitoring busy switchboard, performing a variety of administration tasks and general office duties, replenishing stationary stock, and ensuring excellence in customer service.

Cashier / Service Supervisor

Safeway Supermarkets
01.2002 - 01.2012

Education

Certificate in Medical Administration -

01.2013

Bachelor of Arts (Media and Communications) -

Swinburne University of Technology
01.2009

Advanced Diploma in Public Relations -

Swinburne University of Technology
01.2006

Certificate in Education -

Wheelers Hill Secondary College
01.2004

Skills

  • Communication and interpersonal skills
  • Staff recruitment
  • Business administration and management
  • Sales and negotiation skills
  • Problem solving and multi-tasking skills
  • Planning and organizational skills
  • Relationship management
  • Social networks and media communication
  • Customer service excellence
  • Time Management
  • Attention to detail
  • MS Office
  • Various HR systems
  • Interviewing Techniques
  • Employee Relations
  • Administrative Skills
  • Candidate Sourcing
  • Human Resources
  • Compliance Knowledge
  • Goal-Oriented

Other

  • Driver, full clean license
  • Qualified in First Aid
  • Fire Warden Training

Timeline

Human Resources/Recruitment Coordinator

Securecorp
06.2019 - Current

Recruitment Consultant

Toll People
05.2016 - 03.2019

Administrator

Toll People
07.2015 - 04.2016

Sales Coordinator

Val Morgan
01.2014 - 01.2015

Sales Support, PA, Reception, and Administration

Mainfreight
01.2012 - 01.2014

Cashier / Service Supervisor

Safeway Supermarkets
01.2002 - 01.2012

Certificate in Medical Administration -

Bachelor of Arts (Media and Communications) -

Swinburne University of Technology

Advanced Diploma in Public Relations -

Swinburne University of Technology

Certificate in Education -

Wheelers Hill Secondary College
Catherine Florentine