Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Catherine Franklin

Brassall

Summary

Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues. Confident, positive person that thinks outside the box. Able to learn new tasks quickly. Friendly person with a professional demeanour always.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lifestyle and Leisure Support Worker

Northcott Disability Services
03.2023 - Current
  • Supported individuals to maintain and improve their quality of life through various Leisure and Recreational Activity
  • Working with Health Professionals, Occupational Therapists, Speech Therapists, Behavioural Specialists.
  • Coordination of Social Events for Clients
  • Supporting clients with developing and maintaining their independence and reaching their goals
  • Training support workers (buddy shifts)
  • Learn to use new technology when implemented at the workplace.
  • Following Work Health and Safety and Infection Control Standards

Retail Sales Associate

Anaconda Camping and Hiking Store
03.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Participated in periodic inventory counts to maintain accurate stock levels.

Lifestyle and Leisure Support Worker

Montrose Disability Services
02.2021 - 03.2023
  • Supported individuals to maintain and improve their quality of life through various Leisure and Recreational Activity
  • Working with Health Professionals, Occupational Therapists, Speech Therapists, Behavioural Specialists.
  • Coordination of Social Events for Clients
  • Supporting clients with developing and maintaining their independence and reaching their goals
  • Training support workers (buddy shifts)
  • Learn to use new technology when implemented at the workplace.
  • Following Work Health and Safety and Infection Control Standards

Disability Support Worker

Focal Community services
02.2018 - 01.2021
  • Supported with a range of daily tasks.
  • Personal Hygiene Facilitator
  • Working with Health Professionals, Occupational Therapists, Speech Therapists, Behavioural Specialists.
  • Coordination of Social Events for Clients
  • Records demonstrate that clients have received correct medical and dietary intake as prescribed by Medical Practitioners.
  • Supporting clients with developing and maintaining their independence and reaching their goals
  • Supported clients living in SIL Homes.
  • Training support workers (buddy shifts)
  • Learn to use new technology when implemented at the workplace.
  • Following Work Health and Safety and Infection Control Standards

Teacher Aide – Special Education

Lowood State School
04.2005 - 01.2018
  • Maintain a professional relationship with students.
  • Have knowledge of the curriculum and any changes to assist in delivery of programs.
  • Worked with Children with Disabilities in a small Multi Aged class.
  • Transition SWD to High school
  • Worked on small programs with SEP children –
  • Implemented programs guided by Behavioural Specialists, Speech Therapists.
  • Assist with Learning Support for Literacy and Numeracy Activities (LAP Program)
  • Uphold and maintain confidentiality, working within Polices and Procedures of Queensland Education Department

Skills

  • Health and safety awareness
  • Daily living support
  • Life skills development
  • Mental health assistance
  • Excellent communication
  • Time management
  • Group facilitation
  • Multitasking Abilities
  • Behaviour management
  • Organizational skills
  • Risk management
  • Teamwork and collaboration

Accomplishments

  • Supervised new staff members on the job training.
  • Completed training program.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Achieved sales through effectively helping with customers enquires.

Certification

Certifcate3 in Aged Care

Certificate 3 in Disability Services

Diploma in Community Services


Timeline

Lifestyle and Leisure Support Worker

Northcott Disability Services
03.2023 - Current

Retail Sales Associate

Anaconda Camping and Hiking Store
03.2023 - Current

Lifestyle and Leisure Support Worker

Montrose Disability Services
02.2021 - 03.2023

Disability Support Worker

Focal Community services
02.2018 - 01.2021

Teacher Aide – Special Education

Lowood State School
04.2005 - 01.2018

Similar Profiles

CREATE PROFILE
Catherine Franklin