Catherine Gardner
Glenenlg,Australia
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments.
Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. I am dependable and reliable with a hardworking nature to achieve a high quality outcome no matter the task.
Overview
18
18
years of professional experience
Work History
House Cleaner
Self Employed
10.2023 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Sorted, laundered and put away various laundry items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Identified any minor/major maintenance issues
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Washed and put away kitchen dishes, utensils and glassware.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Dusted picture frames and wall hangings with cloth.
- Thorough cleaning process to ensure a high quality clean with great attention to detail.
Administrative Assistant
The Advertiser
11.2006 - 10.2024
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Directed customer inquiries to appropriate department personnel
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality
- I have recently become unemployed after 18 years wonderful years, of working at the Advertiser, learning lots of different skills and making friends, from all different nationalities
Education
High School Diploma -
Hillside School
06.1978
Skills
- Data Entry
- Confidentiality
- Check processing
- Customer service
- Reliable and dependable
- Attention to detail
- Great time management
Activities
- I have recently become unemployed after 18 years wonderful years of working at the Advertiser, learning lots of different skills and making friends, from all different nationalities.
- I enjoy walking, keeping fit, gardening, not to mention shopping.
- I am a grandmother of seven grandchildren, whom I enjoy in my spare time.
Timeline
House Cleaner
Self Employed
10.2023 - Current
Administrative Assistant
The Advertiser
11.2006 - 10.2024
High School Diploma -
Hillside School
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