Summary
Overview
Work History
Skills
Timeline
Generic

Catherine Gordon

Gold Coast,QLD

Summary

Dedicated Nursing Assistant with proven expertise in patient care and emotional support, honed at Queensland Health. Excelled in patient relationship building and basic life support, significantly enhancing patient satisfaction. Trained new staff, contributing to a 20% improvement in department efficiency. Certified in CPR, adept at employing empathy in patient interactions, ensuring high-quality care and safety standards.

Overview

18
18
years of professional experience

Work History

Nursing-assistant

Queensland Health
01.2007 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Patient relationship building
  • Mobility assistance
  • Companionship and emotional support
  • Computer literate
  • Behavior redirection
  • Patient mobility support
  • Empathy and compassionate care
  • Certified nursing assistant
  • CPR certification
  • Feeding assistance
  • Room cleaning and restocking
  • Patient observation

Timeline

Nursing-assistant

Queensland Health
01.2007 - Current
Catherine Gordon