Catherine Gourley
Thornlie,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Receptionist
St James Chiropractic
10.2022 - 02.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Legal Secretary
Biddulph & Turley
01.2022 - 12.2022
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
Team Leader
Grill’d
03.2021 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Education
Bachelor of Health and Physical Education - Secondary
University of Notre Dame
WA09.2026
Skills
- Time management
- Organisation
- Interpersonal Skills
- Communication
- Leadership
- Customer-service
- Decision-making
- Telephone skills
- Cleanliness
- Ingredient Preparation
- Sanitation Procedures
- Stock Rotation
- Safe Food Handling
Awards
- C-Class licence in football coaching, Allows coaching at a professional level
- Several academic awards during school
Timeline
Receptionist
St James Chiropractic
10.2022 - 02.2023
Legal Secretary
Biddulph & Turley
01.2022 - 12.2022
Team Leader
Grill’d
03.2021 - 11.2022
Bachelor of Health and Physical Education - Secondary
University of Notre Dame
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