Catherine Hallworth

• Coordinated with vendors to ensure timely delivery of products.
• Expanded personnel skill sets by mentoring marketing team both individually and in groups.
• Recommended policy changes to improve marketing tactics and strategies.
• Prepared marketing campaign budgets with finance personnel.
• Delivered marketing strategy updates to upper-level management.
• Collected and analyzed market research data for use in forecasting.
• Assessed projects against budgets and timelines, keeping team and assignments on task.

• Developed and implemented case management plans for clients to ensure their needs were met.
• Created and maintained client records, tracking progress towards goals.
• Assisted with the coordination of care between providers, families, and other community resources.
• Provided crisis intervention services when needed.
• Collaborated with healthcare professionals to ensure continuity of care for clients.
• Developed strategies to help clients improve their quality of life in areas such as housing, employment, education and access to health care services.
• Maintained accurate documentation of all activities related to client cases.
• Facilitated group sessions focused on topics such as relapse prevention techniques, stress management skills, parenting techniques and budgeting tips.
• Monitored client progress towards goals set by case managers or social workers.
• Coordinated referrals for mental health services, substance abuse treatment programs or other necessary services.
• Provided emotional support and guidance to clients facing difficult situations.
• Acted as a liaison between multiple agencies providing assistance to clients.
• Researched available resources in the community that could benefit clients' recovery process.
• Drafted reports summarizing each client's progress over time.
• Attended workshops and seminars related to case management practices.
• Handled difficult case situations with tact and professionalism to maintain positive working relationships.
• Attended casework supervisor staffing with professionals to create awareness of current cases and volunteers.
• Conducted long and short-term program planning to improve methods and procedures.

Addressed questions and concerns from the general public.Conducted needs’ assessments and risk assessment in Domestic Violence and referred clients to financial, medical, social and community assistance and services.Advised patients on community resources, made referrals and devised realistic treatment plans.Assessed patient and delivered comprehensive case management services.

Comprehensive Case Management, Data entry, Intake and risk assessments, Referrals both for current services as well as referring out. Work within a team environment, Networking with other services

Risk assessment,Data entry, Case Management, address homeless issues, Advocacy , referring to other services, education around Domestic Violence, Networking,

Implanting Client care plans, Support clients with customized client tools, provided living skills and personal care, Networking, Maintained all confidential personal files and documents.