Patrick Harper
Perth,Australia
Summary
Reliable and team-oriented individual with proven team focus. Passion for customer service and ability to confidently interact with a wide range of people. Responsible, common-sense approach to work tasks and problem solving. Strong interpersonal skills and committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Expert
Domino’s
Warwick, Australia
05.2024 - Current
- Reviewed customer orders to ensure accuracy prior to loading for delivery.
- Ensured timely delivery of goods by planning routes and adhering to scheduled delivery times.
- Provided excellent customer service by answering questions regarding products or services offered.
- Assisted in resolving customer complaints or inquiries concerning delivered goods.
- Providing quality customer service at the door and ensuring a positive interaction and impression is made
- Driving safely at all times and adhering to road safety rules
- General cleaning duties and assisting in the kitchen as required
SEDA College Work Placement
Hoopwithem
Perth, WA
02.2024 - 11.2024
- Assisted in the planning and implementation of individual and group training programs for athletes.
- Instructed athletes on proper techniques and safety protocols.
- Organized and supervised practice sessions, drills, and scrimmages.
- Motivated athletes through positive reinforcement and constructive feedback.
- Assisted in creating engaging content including text, images, videos, and stories across multiple social media channels.
- Assisted in the development of strategies to increase brand awareness and engagement on social media.
- Provided feedback and suggestions regarding design changes needed for website updates.
- Participated in brainstorming sessions to come up with new ideas for creative campaigns.
Labourer
Hester Landfill & recycling
Neerabup, Australia
12.2023 - 01.2024
- Physically demanding labouring job on site, sorting materials on a conveyor belt removing contaminants or hazardous materials before crushing/recycling
- Worked with team members to ensure efficient workflow throughout the day.
- Maintained and performed regular checks of equipment for proper operation and safety compliance.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Ensured that all personal protective gear was worn at all times while on the job site.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Undertook training in asbestos identification and management, and occupational health and safety to ensure site, personal and team safety
- Acted in a manner that ensured safety for myself and coworkers in line with policy and legislation
Team Member
Coles
Scarborough, Australia
11.2022 - 07.2023
- Greeted customers and assisted with queries, answering any questions and requests in a prompt and efficient manner
- Worked checkout including cash handling and POS transactions
- Stocked and replenished merchandise according to store layouts and instructions from supervisors
- Ensured safety and compliance with Coles standards, in line with legislation, and acted in a manner that ensured safety for myself, coworkers, and customers.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Developed positive customer relationships through friendly greeting and excellent service.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Crew Member
McDonalds
Duncraig, Australia
01.2022 - 11.2022
- Greeted customers upon arrival and answered questions regarding menu items, performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared food items such as burgers, fries, and chicken nuggets in accordance with McDonalds standards
- Adhered to regulations regarding food handling procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleared and cleaned tables, floors and counters and maintained a clean and safe work environment in accordance with McDonalds’ policies
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Education
WACE -
SEDA College WA
Warwick, WA 11-2024
Certificate III - Sport, Recreation and Coaching
SEDA College WA
Warwick, WA11-2024
Skills
- Customer interaction
- Safety awareness
- Physical Stamina
- Problem-solving abilities
- Reliability
- Professionalism
Certification
- White Card
- Current Police Clearance
- First Aid and CPR Certifications
Timeline
Delivery Expert
Domino’s
05.2024 - Current
SEDA College Work Placement
Hoopwithem
02.2024 - 11.2024
Labourer
Hester Landfill & recycling
12.2023 - 01.2024
Team Member
Coles
11.2022 - 07.2023
Crew Member
McDonalds
01.2022 - 11.2022
WACE -
SEDA College WA
Certificate III - Sport, Recreation and Coaching
SEDA College WA
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