Catherine Joubert

Role Description:

Responsible for overseeing the day-to-day operations of Dr Warren Joubert's practice, ensuring efficiency, compliance, and high standards of patient care.

The role combines administrative, business development, and personal assistant duties with a strong focus on compliance, continuous education, and relationship management.

Working closely with the medical team, administrative support, and external stakeholders to promote the growth and quality of the practice, as well as the professional development of Dr. Joubert and the medical team.

Duties:

Management of medical correspondence

Management of medical billings and invoicing software

Accounting software

Liaise with accountant

Undertake ongoing education for application of MBS to clinical setting

Respond to requests from medical team as required

Assist in clinical audits

Business Development:

Identify key referral pathways

Identify referral opportunities

Review of clinical practice and opportunities for optimal application of MBS

Development of patient support materials

Liaise with Executive level of private hospital, align on mission of practice and identify mutually beneficial projects

Liaise with key stakeholders within care team and create opportunities for education and sharing of best practice

Liaise with Clinical Trial team to expand clinical research portfolio

Achievements:

Creation of business branding

Update and expansion of website content

Implementation of billing software resulting in considerable savings to the business

Revision of comparable practices and implementation of new consultation fee structure

Creation of materials to assist in patient education

Established New Referral database to ensure understanding of referral pathways and patient population.

Role Description:

• Reporting to National Sales Manager
• Responsible for QLD sales
• Customers including Endocrinologists, Medical Oncologists, Nurses, Nuclear Medicine, Pharmacists
• Portfolio: Sandostatin LAR – indications in Nueroendocrine Tumour,and Acromegaly

Duties:

• Business Development
• Achieve sales objectives

Achievements:

• 2016 National Sales Award – Representative of the Year Medical Oncology
• 2017 National Sales Award – Representative of the Year Medical Oncology
• Brand Champion
• Assisted in training of representatives

Role Description:

• Reporting to National Sales Manager
• Responsible for sales within territory- 50% QLD
• Calling on General Practitioners and Specialists
• Portfolio disease state focus- Osteoporosis, Diabetes, Meningococcal B

Duties:

• Business Development
• Target key Specialists and GPs
• Sell the infusion solution
• Develop and maintain relationships with customers
• Liaise with medical and marketing depts.
• Monitor competitor activity
• Liaise with colleagues to ensure business development opportunities are exploited

Achievements:

• Devised and implemented territory management strategy
• Achievement of sales budgets
• Assisted in creation of several patient screening opportunities to further develop market potential
• Feb 2012 Peer nominated award for contributions to the team
• April 2012 Excellence Award – Sales
• Nov 2012 Excellence Award – Business Planning
• Jan 2013 – current – nominated to represent team as Brand Champion
• 2014 - Project Lead on development of Edetailer

Role Description:

• Reporting to the District Sales Manager
• Responsible for sales within territory
• Portfolio- anti-depressant and NSAID

Duties:

• Business development
• Monitor competitor activity and report relevant information
• Liaise with Medical and Marketing Departments
• Liaise with Community Support Organizations, and Divisions of General Practice
• Develop and maintain business relationships with key pharmacies in territory
• Develop and maintain business relationships with key General Practitioners in territory
• Attend State and National after hours meetings
• Organise and run educational meetings in territory
• Set and achieve 90 day business objectives
• Interpret and utilize clinical information on own products and competitors
• Contribute to team meetings and objectives
• Maintain flexibility to companies needs

Achievements:

• Achieving sales budgets and activity targets

Positions held:

Professional Medical Representative 2004 - 2007

Professional Sales Representative Animal Health 2007 - 2011

Professional Sales Representative 2011

Role Description:

• Reporting to the State Sales Manager
• Responsible for sales within territory
• Customer database including Vets, Vet Nurses, Veterinary Wholesalers
• Portfolio – Vaccines, Revolution and SR12

Duties:

• Business development
• Identify the need for, and implement business development strategies for key clinics in territory eg customer service training
• Implementation of training for use of products within portfolio
• Provide education to clients on disease state and treatment options
• Liaise and co-ordinate with colleagues and training managers
• Implementation and monitoring of product promotional activity within clinics and wholesalers
• Conduct business interactions within the guidelines of Global Vet Policy
• Liaise with Customer Service, Vet Technical Dept, and Marketing Managers

Achievements:

• Successful implementation of sales strategy to increase presence and sales of Pfizer product portfolio whilst decreasing competitor presence and sales.
• Achievement of sales targets
• Developing and maintaining relationships with key group clinics to reach business objectives
• 2008 Sales Recognition award
• Participation in training and development of new colleagues
• Participation in Brand Focus team to assist in the marketing direction of product portfolio

Role Description:

• Reporting to the District Sales Manager
• Responsible for sales within territory
• Customer database including – General Practitioners, Neurologists, Psychiatrists, Rheumatologists, Pain Specialists, Geriatricians
• Portfolio – Aricept, Cabaser, Lyrica, Neurontin

Duties:

• Business development
• Monitor competitor activity and report relevant information
• Liaise with Medical and Marketing Departments
• Liaise with Community Support Organizations, Aged Care Facilities and Divisions of General Practice
• Develop and maintain business relationships with key pharmacies in territory
• Develop and maintain business relationships with key General Practitioners and Specialists in territory
• Attend State and National after hours meetings
• Organise and run educational meetings within territory
• Set and achieve 90 day business objectives
• Interpret and utilize clinical information on own products and competitors

Achievements:

• Only territory in Queensland to maintain market share of number one promoted product, in hostile market conditions.
• Achieved and maintained market share higher than State market share
• Achieving market share growth in areas of difficulty
• Uncovered target customers within territory through multiple sources of market intelligence.
• Implemented territory routing system for coverage of 70% of Queensland with over 5000 customers in data base.
• Gained access to several customers unwilling to see pharmaceutical representatives and continue to maintain working relationships
• Developed exceptional working relationships with key customers