Catherine Moran
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Owner/Manager
Jim's Cleaning, Albury.
02.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
AIN
Estia Health, Albury.
05.2014 - 04.2017
- Provided care to the elderly, including personal care.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Certificate III - Aged Care
Steps Education And Training
Caloundra12.2010
Skills
- Driven and Determined
- Dependable and Responsible
- Xero Software Knowledge
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Dementia Care
- Personal Hygiene Assistance
Hobbies
I spend my spare time with my Husband and my 2 children. We love exploring our region, and discovering new places to visit. We love cooking together and watching the footy.
Timeline
Owner/Manager
Jim's Cleaning, Albury.
02.2017 - Current
AIN
Estia Health, Albury.
05.2014 - 04.2017
Certificate III - Aged Care
Steps Education And Training
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